Elite Guard Insurance Texas - Killeen (TX)

Fred Katani Im writing this review based on my customer experience with this agency. I am not writing this review based on the insurance premiums. After all, we live in the state of Texas, Collin County, where homeowners insurance rates are astronomical because of the severe weather we have here. The office staff does a great job! Ive been dealing with Ms. Alma for the past several years and Ive received nothing but superior service from her. When I send her an email with a question, she responds immediately. (Ive even sent her emails when I knew she was off, hoping that she would respond once she returned to the office. That was not the case, with Alma. She has responded to me when shes off.) Ive shopped around for better rates. There was one company that offered a lower total premium, but the difference wasnt worth making the change at this time. Once again, there customer service is phenomenal!

Mercedes Bush "Wow, I had such a fantastic experience with the Jocelyn. Her knowledge of life insurance policies and their full benefits was truly impressive. She took the time to patiently explain everything to me and answered all my questions….. And I had a million of them. She made me feel extremely comfortable and confident in my decision. I highly recommend her if youre looking for someone who is knowledgeable. Thank you Jocelyn for the great service!"

Sheli Hinton They insure our home, vehicles and business and we are extremely happy. Great family owned business.

Robert Berry They are on point, with the best results all the time,luv them like family

Shirley Archey 10/10 recommend! I should have switched to State Farm long ago! The best price on coverage I’ve had! Robert provided me with the best service! He was polite and able to answer all my questions and get me set up! Thanks Robert and thank you State Farm!!

Yulissa Gonzalez Yesenia is very kind and helpful she answered all my questions and gave me the best quote I’m very thankful for her help.! She is nice and professional

ruiz c Maria is great very friendly and very informative just went to purchase my business GL and commercial auto insurance.

luis angel I would happily recommend anyone who is looking for insurance to Caleb Kesler. All the people in that office are friendly and if you ever have a question they are a call or a text message away to attend you with whatever you need. And when I’m having to visit the office it’s always quick trip for me . Ask for Savannah if you ever have trouble, questions, or are looking for a new insurance policy she will always make sure to get back at you as soon as possible.

Cheryl Webb Customer service was fantastic. Answered all my questions professionally and in a timely manner.