Edward Jones - Financial Advisor: Michael W Mackey - Allen (TX)

personal business I give this location a 5 because 1 apple doesnt spoil a tree. Yes I can agree that it isnt perfect but I was very impressed with Lucia ,Christian,Alexandria and a couple others. These three Representatives of the branch go above and beyond. They all have taught me something new about the app, banking, credit card, even multi ways to activate a card. I was most appreciative when Alexandria made it easy for me to accomplish multiple transactions even tho I didnt complete a step prior to arrival, the same with Christian creating a safe space to ask questions with no judgement for my loved ones opening accounts and Lucia going the extra step to make sure the ATM is working, even while in the rain .. I cant say mistakes cant happen and other folks experience arent accurate, what I will say is what I have experience is if I bring something to their attention and its legally allowed(because of course they dont own the bank they just work there as physical beings trying to assist account holders) they always go above and beyond to effectively provide positive results. Lucia does an excellent job as a Manager for a financial facility and treats people with care and respect. I appreciate her work ethic. Definitely are the reason I havent quit this banking system and even told others to join.

Rick Morian Scott is always willing to answer questions and offer suggestions (with no high pressure) that have proven valuable to my family’s assets over the years. He listens to your concerns and is very knowledgeable of current investment strategies. Janet is second to none in her prompt responses and action re. questions and requests. Her diligence in handling every detail ensures that you have an excellent team looking out for your best interests.

Michelle Becker Sarah. Is The absolute best. It was close to closing time and we needed help. And she stayed a little longer to assist us. She was kind , caring and patient. I will be doing business with titlemax again simply because of her. Thank you Sarah. You are a blessing.

luis aguilar Very Friendly And Welcoming!! Always goes out of there way to help out as best as they can! Thank You for your wonderful service.

Amy Dollard Worst banking experience ever! Start of mortgage process told our broker the property had a lake lease and requested this be reviewed and would not be an issue, we were assured it was not. 3 months later still not closed. We received 3 different closing dates, so 3 days I took off from work, each time something wasnt done so there was no closing. Final time we had the closing date including time but received a call being told we had been denied because of the lake lease..... yep, the same lake lease discussed at the beginning of the process and had been assured would not be an issue. Wasted months and hundreds of dollars.

Panchito Pantera Dont use this location, wasting your time..they close random during the week or close early always due to lack of emplyees

Karen Dollins Couldnt ask for a better experience working with Haley Halcomb. Haley really helped me understand the process and was always ready to answer my questions. Great service and this is why I bank at First United , dependable, friendly, thank you Haley and Tonya.