J gide I have been with victory since December of 2023 and Adrian is always so helpful. Outstanding customer service, and always willing to help in any way possible. He explains everything very thoroughly and makes the experience/ process smooth. Employee of the year. He is 10/10
GG Deborah was slow to respond to repeated requests for an error on the bank paying a promotion for new business checking account and they said it would take about 4 weeks to correct it.
During account opening there was no notice of a monthly charge to provide paper statements on a so-called "no-fee account".....keeping Chase, at least they are straight forward and not sneaky with fees.
Follow up: selected paperless online but was told it will probably take another cycle before they stop charging!
April Soos Jennifer Leblanc was incredible the whole time! She talked me through the process and was so incredibly supportive the entire time. I am so grateful to her and FFB for helping us buy our beautiful new home! Thank you, thank you!
Frederick Davis These people came in when previous Finance Mgmt company had to stop doing business due to deaths in the management chain.
Jim, Greg, Rachel and Taylor stepped up and took full responsibility for our investments and we haven’t looked back.