Direct Auto Insurance - Tyler (TX)

5 /5 Delesa Bradley: Ashlynn was excellent and made the process so easy ! We will definitely recommend her

1 /5 Brandon Grimes: So far it hasn’t been great… first I was offered a policy for $94 stating up but the system froze right as you guys deducted the $ from my bank account but didn’t give me a policy… that $94 is still pending in my account and I had to rebuy insurance from you wich raised almost $35 all in the matter of a couple hours… I will definitely be exploring other options when it comes time to renew

5 /5 Ashley Koch: Today I spoke on the phone with Ashlynn. It was by far the best experience I’ve had with talking to anybody in the insurance field. She made everything very clear and easy to understand. She got me an incredible rate on my vehicle, And seem to sincerely care and love her job. It was quick and easy. Which always makeses everything more pleasurable. I feel it is rare in today’s society to get such great Customer Service and I am very thankful To have been able to speak with her on the phone. I will have a better day today due to her kindness. Ashley Koch

5 /5 Shania Seveland: This lovely one lady I just spoke too was the only lady who actually helped me.. I’ve been on the phone for more than 3 hours for the past 3-4 days and this lady Alesha helped me out more than anyone in the entire business. If it weren’t for her I was going to switch different insurance companies.. she really was a blessing!

5 /5 Alberto Ramirez: Gabrielle Miller is the best! I have been coming here for almost 10+ years and she has always been extremely helpful. If you need a quote, she will find the best options for you. Her customer service is simply the best.