Decker Financial Group - College Station (TX)

Alfred SISNEROS Friendly staff real helpful.

Will & Janelle Wright Hes always available to answer my questions in laymans terms. And does great tax work.

Keith Saunders Original review was a 1 Star. REVISED 3-31-21 If you truly want an awesome banking experience, dont use BBVA Compass. They WILL let you down time and time again. This particular branch has a few key people who really want to help, but have their hands tied behind their back by their corporate comrades. I speak not only from experience from this branch, but from other branches in other cities. I have businesses located outside of my home town and I thought that BBVA would be beneficial to me in order to be able to access funds, make deposits in multiple cites, transfers, and loans. I have been disappointed for the last time and I urge you to be very weary of this bank. They appear friendly and some may truly care, but its only skin deep at the branch level. Customer service may be a word spoken within the branch, but I guarantee you that the people who are above the branch level dont care about you, your time, or your business. If I worked at a branch level and saw how my customer setting in front of me was being treated, I would have a hard time coming to work each day. UPDATE 3-31-2021 Shortly after writing the previous review, I was introduced to a business banker at the Granbury branch that truly does care. I have been working with her now for almost 5 years and she has never let me down. Im still not sold on BBVA, but I am 100% sold on Hazel. She is awesome. If you need a business banker, look no further. Thank you Hazel for all the help you have been to me over the past 5 years.

Rose Ferguson I have thoroughly enjoyed working with Elizabeth!! I love the way she breaks down all aspects of my finances to tailor to my specific needs. She is able to visualize and see things through others eyes and is genuine, understanding and caring. I feel so blessed to have the opportunity to work with her and have the utmost confidence and trust that she has my best interest at heart!

diana elizalde I love the customer service Thank you for the opportunity when we need help

Taniha Greebon Absolutely the best Coustomer service I’ve ever received at a bank. Matthew Rice is phenomenal to work with. He is very personable and professional while still making you feel like family and not just another person in a chair. Recommend 10/10.

Dakota Sims Meagan had excellent customer service she was very attentive and worked with me even tho I had complications with my account, she’s awesome!