De Beers The Houston Galleria - Houston (TX)

Miriam El Khally Elian hayek check very special items

Brandy Kennedy Marla is amazing! She was so helpful. She walked me and my fiancé through the entire process. We love her! Amazing person and customer service! Please bring your business to her. You won’t be disappointed!

Cele Fantastic customer service! I love their patience and I love their recommendations and I love the list that they have so they can put our favorites in there. They do really good in trying to make our experience the best every single time with no pressure on buying anything ever. Will always shop from there. Please see Jessica in the store. She’s amazing!!!!!

Cami Staker Absolutely amazing service! We needed a resizing of my engagement ring. Stopped by one day after they were closed accidentally and they opened the door anyway! Helped us figure out how much to go down in size. Had it done within a week. Looks beautiful and fits perfect! Cannot recommend this place enough.

Loriann Cornwell El and Asma were incredibly helpful when I needed help with my watch. When I asked about mobility options, he suggested I park near the Cotton Patch cafe entrance. There were stairs I could use with my canes and a wide ramp for a walker or wheelchair. Their store was clean and set up well. I told him what I needed and he quoted me an excellent price...while I could not get my watch cleaned today, I am sure I will be coming back when I need additional help. Would 100 percent recommend this business.

Soraida Quintanilla I came from Dallas both times, and we bought a chain & bracelet and had the pleasure to be assisted by Adrian. He was very informative with us as well as gave us a variety of choices to choose from. Without a doub, I will continue buying from here because not only they execute my vision of what I want to be customized made but the amazing customer service and communication I had thru out. Thank you Adrian!

San Juanita Silva Most wonderful experience in the area! We went to several different places in the are but none of the others compared to the amazing customer service and care that we received here. Thank you for having our custom design ready in such a short amount of time.

Karli Galloway Every time I come in, I receive exceptional customer service. I was in yesterday to fix a bracelet that had broken. The two ladies at the front were so nice and ordered me a replacement within 5 minutes. A lot of other jewelry companies don’t have this level of customer care, so I really appreciate them!!

Kristen Rutherford Our town is so lucky to have a master goldsmith with a brick-and-mortar shop! Sometimes you can even see the namesake proprietor at work crafting new pieces through the window as you approach. I visited last week to have my wedding and engagement rings combined into one, and it was an easy process. Within 48 hours, I had my rings back and shining on my finger. Pleasant experience at a reasonable rate considering the level of expertise and convenience of location. My husband commented he wished we had known about this place before having purchased our wedding rings. It would have been very special to have gotten something so unique and local.