Connell Insurance Agency, LLC - Killeen (TX)

Meli G Was recommended to go in and i signed up FAST! Agent Jaye Villarreal was amazing at putting my policys together and was soooo sweet and caring as she assisted me through the whole process. . A+++ service

DJ Hinds Brittnee Barnes and her teams’ customer service is nothing short of stellar. From day one, they have gone above and beyond to ensure that all of my questions were answered thoroughly, my coverage needs were met, and any concerns were handled promptly and professionally. Whether I’m calling with a quick question or needing help navigating a more complex situation, Brittnee and her staff are always friendly, knowledgeable, and genuinely eager to help. They make the insurance process feel less overwhelming and more personal, which I truly appreciate. Would specifically like to mention Erin, who is a recent hire but will prove to be an asset to this office. Erin’s responsiveness, attention to detail, and dedication to helping clients are what make her really stand out. It’s clear that she cares about the people and not just the policies she’s managing. Highly recommend this incredible team to anyone looking for reliable, top-notch insurance services in the Southeast Texas area.

Pedro Varela “The Best Service – Absolutely Incredible!” I just have to say, Mayra is tremendous—absolutely fantastic. She provided the best customer service I’ve ever experienced. Nobody does it better, believe me. From the moment I called, she took care of everything. Quick, efficient, and she knows her stuff. And let me tell you about the auto insurance policy—amazing. It’s a great policy, the best you can get. It’s a deal like no other, and Mayra made sure I got exactly what I needed. She’s the best at what she does, and she knows how to make you feel like a winner. I’ve had many experiences, but this one was first-class. I would recommend Mayra to anyone looking for the best insurance, absolutely top-notch. Some people say she may talk a little much, Id never say that but some people say that, but I know it comes from a place of professional courtesy and the desire to help provide the best of service that can be provided in these beautiful United States of America. Great job, Mayra! You’re doing an incredible job! Keep it up! And God bless America!

Joseph Arredondo Jason Labbes State Farm office is AMAZING! I went in just wanting really a lower rate for my autos and home owners policy. The service was very quick and also very informative. I was not pressured into buying but was coached on what would best fit my needs! Davey, Jason & Laura made me feel right at home and very welcomed! I would certainly recommend this State Farm office to anyone who is looking to get the best bang for their buck!

C Eisen Very nice, friendly staff.

Sherie Claiser Excellent customer service, very detail oriented, very helpful

Trisha R. I had an amazing experience thanks to the entire staff — especially Judith! She was incredibly attentive, fast, and made the whole process seamless. I was in and out in just 5 minutes during my lunch break, which I truly appreciated. The environment was clean and professional, and payment was quick and easy. Top-tier service all around — thank you, Judith and team

Mick zed Great rates

Samuel Levi Great people. I have used then for my personal and business insurance for years.

Jeannie Barber We first became involved with Phoenix Insurance when two of their reps, Eric and Jared, had a booth set up at a car show in Tyler, Texas. We were interested in the antique insurance they had information on. Now, we use them for ALL of our vehicles. The idea of marketing at such an event paid off for both parties involved! Id love to see Phoenix Insurance Company participate at other car shows/festivals/etc. We are VERY satisfied with the coverage, as well as the customer service weve been given, and we suggest everyone check them out, too!