Carol Goolsby: Allstate Insurance - Palestine (TX)

Marlon Jaimes Mason was very professional and patient while helping me choose my auto insurance. He made sure I understood my policy and didn’t pressure me into anything. Great customer service.

James Ervin Golden Personal and professional

Samuel Asher When I bought my new truck, I knew I needed the right insurance to protect it, especially with the unpredictable Fort Worth weather and heavy traffic on I-20. I’d heard horror stories from friends about insurance companies that vanish when it’s time to file a claim, so I was really cautious. After comparing options and reading reviews, I found this company, and they stood out for their affordable quotes and great customer service. Getting a quote was super easy. Their agent from the Fort Worth area gave me a call and asked about my driving habits, like my daily route to work and whether I used my truck for towing. I appreciated that they took the time to understand my specific needs rather than pushing one-size-fits-all coverage. They broke down each option in plain English, which was a relief since I’ve never been an insurance expert. Fast forward to a few months later, and my truck ended up with hail damage after one of those surprise Texas storms. Filing the claim was far smoother than I expected. I called them, and within minutes, they had me connected with a friendly claims specialist. They walked me through the whole process and even recommended a reliable body shop right here in Fort Worth. The repair was done quickly, and I was impressed by the follow-up—they called a week later to ensure the job was done to my satisfaction. Another thing that’s been great is their roadside assistance. One evening, my battery died after a late dinner with friends in the West 7th area. I called their roadside service, and they had someone out within half an hour. It’s that kind of reliability that gives me peace of mind because I know they’re just a call away, no matter where I am in the city. They’re also proactive about keeping costs low. I got a call from my agent a few months in with some suggestions on adjusting my coverage to bring down my monthly premium, which I really appreciated. They set me up with a safe driving discount that helped reduce my rate without sacrificing coverage, and I feel like they genuinely care about making insurance affordable. If you’re in Fort Worth and looking for an insurance company that’s local, responsive, and fair with their prices, I highly recommend them. They’ve earned my trust, and I feel like I have a partner on the road. I’m sticking with them for the long haul, and I’ve already told my family and friends about their excellent service!

Nifty Sin Leos Auto Insurance is the best! I had the pleasure of working with the district manager, Icy, and he made the entire process so easy and stress-free. He was knowledgeable, friendly, and truly went above and beyond to make sure I got the best coverage at an affordable price. Icy took the time to explain everything in detail and answered all my questions with patience. If youre looking for great service and reliable coverage, I highly recommend Leos Auto Insurance—especially if you get to work with Icy!

Heather McGuire I am 8 months pregnant and woke up to a flat tire yesterday. I called and spoke with Cassidy and she helped me with roadside assistance, she even called me back to check on things. Love that I am in good hands with this insurance company.

Mark Anthony Insurance Corporation is best. Their Agents are very courtesy, efficient and very knowledgeable. One of their agent i told them about my old plan. She helped me make an informed decision of benefits. Thanks to her to find me the best plan for me.

Kane Pustejovsky I just felt like this was a solid company to do business with over others. My previous insurance company offered no discount after prior clean history. I believe it was Freedom Insurance and I dealt with Johnny. I had no appointment and was finished in less than an hour.

Latonia Adams Many years with them theyre great

Ali Shah The reason Im writing this review is because Claudia Aguiliz, provided me and my family with great personalized service. I am always appreciative when someone does that. You dont see this personalized service anymore. She stuck with us on our issues and was able to get us the insurance we needed. I highly recommend that, If you need insurance. Claudia with The Fite agency is the one to go to. Thank you Claudia for being a good person and doing your job well. We need more people with your commitment! Ali Shah Homeowner

Cheryl Gyllenband Chip Martin and his daughter, Julie are great. They are honest and forthright and search diligently to find the best coverage for the lowest premium. Times are hard right now, and every dollar counts. The Martins assure we have the best value available.