Bank of America (with Drive-thru ATM) - Richmond (TX)

Shelley Tijerina I can’t say enough good things about Hoyl Financial. After my mom passed away, they helped me navigate all the paperwork to collect her benefits—and made a tough process so much easier. They gave me regular updates (even when there was no news), followed up with each policy when things stalled, and stayed on top of every detail. They were also kind. They said heartfelt things about my mom, met with me face to face, and treated me like a person—not just a client. I got updates by phone and text, which made communication easy and consistent. If you’re looking for a financial team that truly cares—one that sees you as a person, not just a name on a client list—this is the firm for you.

Hanna Elizabeth Excellent customer service. They are quick, responsible and very knowledgeable. I do most of my banking with Saul and he has always been a tremendous help. They are always welcoming and I enjoy doing business with them. Stress and worry free. Keep up the awesome work. Thank you!

Roxanne Reese My 84 year old mother worked for GMAC for over 25 years. The customer service of today would have never been accepted; she would have been fired for such incompetence and unprofessionalism. She paid off her vehicle lease and purchased the car the first of September. She has been waiting on the bill of sale and title in her name ever since. She made several calls and was promised the title. The title was sent to some dealership somewhere in Oklahoma; we live in Texas in the DFW area. She had to call the dealership herself to get it sent to her by FedEx. When it arrived, the bill of sale and title were both in the dealerships name. Now she is having to jump through hoops to get GM Financials screw-up straightened out. She has now spoken with 8 different people trying to get a statement of fact so that she can go to the title office to get it changed into her name. They make the mess and she has to go through the stress, inconvenience and pain to clean it all up? Shes 84, handicapped and she has to be the one to jump through the hoops to clean up their mess??? GM Financial is not the company it used to be where people take responsibility for their mistakes, fix their mistakes and provide quality customer service. All she wants is the bill of sale and the clear title to the car that she paid for. GM Financial had no problems cashing her check and cashing it fast.

Ambrasia Ledbetter Jessica Estrada processed my loan quickly and was very patient with me. The ladies are very sweet you can feel the energy through the room.

Carlos Rengifo McKenzie Gerik was very kind and knowledgeable about everything. She provided and answered all my questions and doubts. So she is the best. I happy to have gotten her service. Thanks.