At Your Service - Richmond (TX)

Creole Mamie Tried to get financial advice from this cracker. No help. Over talking. Just VERY strange trying to help Me. A teacher, who has very little debt, and worked very hard. Hey, is NOT FOR US. T.H.E.M.

Jenny Flores This is branch sets the standard for professionalism communication and service. I highly recommend them, for all your banking needs, specially in the commercial sector.

Ashley Bonds They said I was approved for a loan. I submitted additional information and they come back and said with my additional income I have a negative budget which makes no sense. These people are dishonest, don’t know what they are doing and are not properly trained in customer service. I would not recommend getting a loan though them as they will run your credit 2 to 3 times and offer to help dispute the inquiries only to not be of assistance at all.

Kimberly J I got a loan with OneMain Financial to help build my credit a while back. Since then, I’ve received multiple emails saying I’m approved for a loan increase. But every time I apply, it says I’m approved then someone says I need to use my vehicle as collateral. That was never mentioned upfront on the application, which feels very misleading. On top of that, I had a scheduled call they never made, and when I followed up, no one called me back like they said they would. So I contacted the store and spoke with i believe someone named Maria and I explained everything and asked to be removed from these misleading emails. The woman said she’d remove me, then hung up in my face. Overall, poor communication and false advertising.

Melanie Palmer Hayden was wonderful and took great care of me and my mother while we were there. He was very attentive and every employee we came in contact with had a pleasant attitude and seemed eager to help