Argent Financial Group - Beaumont (TX)

Byron Gregg This review is mainly for the ladies who work up front. They have always been very nice and helpful. None have ever been rude to me. I have a small checking and savings acct there and so far have never had a problem with them. That being said I received an email saying they were removing there ATM machine very soon. Can life go on without ATMs Certainly but its one more thing they are taking from you.night drop is gone also. Like I said earlier this review is mainly for the ladies who work up front

Eric Youngblood Sara was a great help with my loan experience. Very helpful and professional. Highly recommended and appreciated.

Chad Caldwell This was originally a 2 star review. See end of the review for Smart Financials actions related to my original review. Ive been very impressed with my local branch, but the call center has been a different story. My first interaction was with Valerie. She was friendly and answered all of the questions I had at the time. She also gave me her direct number in case I had any further questions. This is where the customer service has hit an iceberg. I have called her direct line 5 times in two weeks with no response. I know its the correct number because her greeting states her name and says shell contact you back in a timely manner. Im unlikely going to continue this loan process with yall since I have been completely ignored. Will likely just stay with my current "to big to fail" bank, since they at least return queries to my questions. Jeremy and Angela contacted me and completely remedied the issues with me, and I am very satisfied with their response. I believe they will be using this as a team coaching opportunity, and should not be a problem in the future.

Angie Wood Amazing FA!

Cj Primm I cannot recommend Ryan enough. From beginning to end he made this my best car buying experience to date. Ill be sending all my family to Ryan