Andy Calcote - Texas Farm Bureau Insurance - Rusk (TX)

Ptes Bturner Shelbie Brown made my process “seamless”! I presented what I needed/ wanted. Ms Brown did the rest. I did not have to ask or repeat myself nor did she over sale. If you are looking for a hassle free process without error, go with Rob Hanks Insurance and speak with Shelbie Brown.

Robyn Perry Ever since a co-worker introduced me to Christopher, I can breathe easier when it comes to my insurance coverage because I get to leave it in his VERY CAPABLE hands!! He searches for the best policy for me and handles it from beginning to end, answering all my questions thoroughly and timely. He is personable, friendly and has such a calm manner that immediately puts me at ease. What more could a person ask for! I feel very blessed to leave my insurance needs with Christopher.

Francisco Pacheco I can’t say enough good things about Brittany Ballard. She has been absolutely amazing as my car insurance broker. From the very beginning, Brittany took the time to walk me through every detail of my coverage, breaking things down in a way that actually made sense. She’s incredibly knowledgeable, patient, and genuinely cares about helping her clients make informed decisions. Every interaction with her has been positive—she’s responsive, thorough, and always makes sure I understand what Im signing up for. It’s rare to find someone in this industry who goes above and beyond like she does. If you’re looking for someone who will truly look out for you and make the whole insurance process stress-free, Brittany is the one to call. Five stars all the way!

Nicole Raymer I had an outstanding experience working with Andrew Michalak. From the very first conversation, he was professional, knowledgeable, and incredibly patient in explaining all of my options. He took the time to understand my specific needs and made sure I felt confident in my choices. His responsiveness and attention to detail made the entire process smooth and stress-free. It’s clear that Andrew genuinely cares about his clients and goes above and beyond to provide exceptional service. I highly recommend him to anyone looking for an insurance agent who truly puts people first.

Pedro Varela “The Best Service – Absolutely Incredible!” I just have to say, Mayra is tremendous—absolutely fantastic. She provided the best customer service I’ve ever experienced. Nobody does it better, believe me. From the moment I called, she took care of everything. Quick, efficient, and she knows her stuff. And let me tell you about the auto insurance policy—amazing. It’s a great policy, the best you can get. It’s a deal like no other, and Mayra made sure I got exactly what I needed. She’s the best at what she does, and she knows how to make you feel like a winner. I’ve had many experiences, but this one was first-class. I would recommend Mayra to anyone looking for the best insurance, absolutely top-notch. Some people say she may talk a little much, Id never say that but some people say that, but I know it comes from a place of professional courtesy and the desire to help provide the best of service that can be provided in these beautiful United States of America. Great job, Mayra! You’re doing an incredible job! Keep it up! And God bless America!

Gloria Perkins No answer nor open

Raul Arredondo Very nice and friendly great customer service

Jeremy Angelo Alonzo This Agency is very highly Recommendable. Helped me to get insurance that is suitable for my needs

Mia Lindsey I was referred to Randy Russell Insurance years ago and have been with them ever since. When I call with questions they are consistently helpful and friendly. I doubt they really know who I am when I call them but the always speak to me as they know me. As expensive as insurance is, at least they help by being kind and professional!