Ameriprise Financial - Levelland (TX)

Mark Offutt Very very nice and polite people . Would never go to another bank . They treat me like a person not just a number .

Tanya McCaslin The Storage Facility that I manage uses this bank! They are the sweetest! After going thru the drive thru a month or two the teller finally ask my name! Now she always ask me how my day or weekend was by my first name! It makes me feel special! Just small town respect!

J Cole Great place to protect your wealth. Super knowledgeable and friendly.

Donielle Lester I recently worked with Gladis Diaz to secure an auto loan, and I couldn’t be more pleased with the outstanding service I received. From start to finish, she was professional, attentive, and incredibly helpful. She took the time to understand my needs, answered all of my questions with patience and clarity, and made the entire process smooth and stress-free. Her dedication and expertise made a big difference, and I truly felt supported every step of the way. I highly recommend Gladis Diaz to anyone looking for reliable and top-notch service!

tracie anderson My experience left me pleasantly surprised! Wonderful staff! Professional, courteous and caring, all my needs met in a very timely manner! Thank you ladies, so much!

Nicholas P I went into the Seguin branch on Monday 8/26 to order a new debit card because mine was expiring. I talked to a teller and a banker and they Updated my address even though they had the correct one on hand. They assured me that I would receive a new card would in 5-7 business days and that they do not issue instant temporary cards. It has been 8 business days and I have not received any updates or the card. I called CS today and rep said they didnt see any card being shipped. He was awesome and ordered a new card and authorized it to be to be used via my digital wallet. So here I am, having to take cash out with my ID for what will be 3 weeks unless the card doesnt arrive. I spent 40 mins at this branch and even sat down with an incompetent banker that didnt even send the card or mention the digital wallet version? He was a 40-50 year old man and was doing something on his computer for 15-20mins and all he did was change my mailing address and didnt even order it? Its 2024 and I shouldnt have to wait to acces my bank account at all let alone almost 2-3 weeks. I dont ever leave extremely negative reviews ever but I feel so stupid checking the mail everyday for something that was never going to be there. Also the fact that it wasnt mentioned that I could just access the new card via digital wallet and didnt have to wait. This was lazy customer service for an extremely simple problem. I am worse off for going into the branch instead of just calling a CS rep and that is sad. Maybe someone from this branch will see this and this problem wont happen to anyone else.

Josh Excellent place with amazing people! I highly recommend stopping by.