American Finance - Dallas (TX)

Joseph Jacob Dwana is such an amazing young lady to work with. Shes always willing to go the extra mile. Ive followed her from Laurel to her new branch.

eric fisher We were pre approved by 2 other banks and used this one which had the highest interest rate cause the recast option was desirable for our situation. We had to constantly email the same same documents several times, 4 or 5 out of approximately 25 of which were our fault and not the correct documents. This became increasingly annoying as our loan officer and her team decided to start working on our loan about week out from closing, we went a month not hearing from anyone. We asked at least 3 times about buying our points down and received no help except for the fact that the day we signed on the dotted line we seen that somehow we had already bought the points down from 8.1% to 7.35% with $5,300. If it had not been for the fact that we were ready to move and the fact that there were 2 other families waiting for this to go through to make their next home purchases happen, we would have went our previous bank. Our loan officer was not only unfamiliar with our loan when they did decide to work on it but she insisted that I had not disclosed all information needed for this loan. We filled out the review after closing that they asked for with no reply.

Jenna Meyer Exceptional and professional service. Having someone you can trust to handle your financial future is priceless. Thank you, Jessica Arredondo!

Ian G. Ike is very patient and experienced. He will go over as many options as he can possibly think of, what the tools are, strategies to meet your goals.

dianna mckown I called with a emergency. It was after 2 pm. The loan was ready before 5pm. They were professional courteous and quick! My mom came here for years. I will never go anywhere else.

Bobby Gilliam I walked in the store and was immediately greeted by Minnie and Jennifer. They were Great representatives for the company. I am sure I’m in good hands! They answered all my questions immediately and helped me feel secure with every step of the process! I highly recommend Austin Finance to everyone.