A-MAX Auto Insurance - Lufkin (TX)

Joanna Ramirez Not one to typically write a review, I just had to make an exception for Quality Insurance. My family and I have been with Quality for over 5 years and HANDS DOWN this is the place to entrust with all your insurance needs as they provide variable options with affordable rates. The staff consistently amazes me with top notch customer service. I can always expect a friendly hello when walking through their door, an actual call back when promised one, a resolution to any situation I may bring to them...etc, etc, etc,, the list goes on! These guys are knowledge experts when it comes to insurance and they are truly vested in helping find/maintain the policy that best fits your needs within your budget. I have had nothing but positive experiences with the Quality Insurance team and appreciate the peace of mind they give me. I would HIGHLY recommend. to all!

Sherry Slocum Templeton I travel much of the time and often require assistance by phone. The Josh Pick team has been the best! I love that I can call from anywhere and a living human being answers the phone with the capability of resolving my issue. Number#1! Thanks team!

Melody Axe Patrick Davis has been my insurance guru for 10+ years for auto/home; I trust him and his sage advise. I am particularly picky—looking for value and best coverage, tailored to my needs—Patrick has always been able to tailor insurance to my needs. He is accessible, patient, and understanding; answering all my questions and addressing my concerns. He has never failed to exceed my expectations. I would refer my family and best friends. Patrick is very personable and has a good sense of humor!

Camila Benet Jocelyn was incredibly knowledgeable, patient, and responsive, ensuring I had all the information I needed to make the best decision. She made the entire process seamless, answering all my questions with professionalism and kindness. I couldnt be more satisfied with the experience. If youre looking for a trustworthy and reliable insurance agent, I highly recommend Jocelyn. You won’t be disappointed!

Francisco Pacheco I can’t say enough good things about Brittany Ballard. She has been absolutely amazing as my car insurance broker. From the very beginning, Brittany took the time to walk me through every detail of my coverage, breaking things down in a way that actually made sense. She’s incredibly knowledgeable, patient, and genuinely cares about helping her clients make informed decisions. Every interaction with her has been positive—she’s responsive, thorough, and always makes sure I understand what Im signing up for. It’s rare to find someone in this industry who goes above and beyond like she does. If you’re looking for someone who will truly look out for you and make the whole insurance process stress-free, Brittany is the one to call. Five stars all the way!

Dimas De Leon Gave us a good price compared to amax. Amax wanted to charge my wife 260 for liability, and they didnt not want to accept me because of my record. Neither of us have a DL, so we understand that raises price also. My wife suggested we go to B&B, so we did and it was 160 for both of us, if we had DL it wouldve gone down. Either way, were happy with the price. Lady who attended us was nice and very helpful. They didnt ask a million questions like other places.

Ismeralda Zapata Great Services

Olivia Berit Bartose Insurance has been amazing, super helpful, easy to work with, and actually care about getting you the best coverage. Definitely recommend!