ALK Insurance Agency Llc - Colleyville (TX)

Ed Risinger Very friendly staff.

Adriana sarai Licona pineda The team made everything stress free and straightforward. I appreciated the clear benefits explained upfront, no hidden surprises, just quality service and great coverage.

ines picazo I was with Allstate for many years. But they dropped the ball on one of my policies. Thats when I decided to switch insurance companies. Marlene helped me out. She gave me quotes quickly with the right amount of coverage I needed. I have all my policies with her now. Cant be happier. And Im saving a lot of money!

Juan R Latigo Love how they quickly helped me and answered all my questions. Im glad I came it really helped me financially.

Mark Johnston After a huge premium increase, I switched my home insurance from another company cancelled my Safeco home insurance on April 1, 2025. The process was simple and I received a confirmation letter by mail 2 days later. Now let me inform you of the process of getting my faulty paid premium back: I was told by 2 Safeco reps that the payment was processed (not that is not shipped) on April 1, 2025 and it would take 7 to 10 days to received the check. After 24 days, I contacted Safeco and asked them to resend AA check in a trackable form. I was told by the 2 reps that that wasn’t possible even when I offered to pay for it. Yes, you read that correct friends. One of the world’s largest insurance company’s does not have the options to track a document by any means. They will not ship with a tracking number via USPS, Fed Ex, UPS or DHL. Save your time and frustration with sky high Safeco premiums and slow reimbursement. There are a lot of other insurance companies for you do business with.

Felii Cruzz I had a great experience working with Nicolle Martinez! She went above and beyond to help me find an affordable policy that fit my needs perfectly. Not only was she professional and knowledgeable, but her customer service was also top-notch—patient, friendly, and always quick to respond to my questions. I truly felt like she had my best interests in mind the entire time. Highly recommend working with Nicolle if you’re looking for quality service and real peace of mind!

Hells Belle I’ve been with Standard for many years. They’ve always been good to me. They’re honest, upfront & easy to deal with. I’ve been emailing with CSR Natalie Medina about documenting my new roof and getting it on my policy. She’s been great even though the process took longer than it should’ve (on my end, not theirs).