2 /5 Krystal: We were running late due to traffic which understandably, is a bit of a nuisance. However, the lady that checked in was not friendly and didnt provide any information that my girlfriend was now a walk in. She just told us to wait in the chairs. We then moved to the other chairs closer to the finger printing and she then passively aggressively told us that we were now a walk in and to "bare with them."
The guy let us go next and the one additional star is only for him. He was very friendly and made the experience a bit better.
We heard a lady come in after us and the same woman that was rude to us was very friendly and conversational with her. Huh? You just automatically treat someone different because they were on time? People make mistakes. Another worker also offered her water, tea or coffee and we were never offered that. Just dont think the people working here were very friendly and made the experience awkward when it should have been quick and simple.