1st Franklin Financial - Conroe (TX)

eric wright Update - 12/31/24 - i am moving this from 1 star to 3 stars - The issue got resolved. It was a lengthy and painful process but they ultimately did the right thing - If you have a rough transaction, be prepared to jump through hoops, but it seems they will do the right thing. ordered an item from BBQgrills.com - we are in week 16 and I still have not received the item. I am financing this through Bread Financial and have made 4 payments so far. I opened a case with them 3 weeks ago and they told me it could take up to 90 days to resolve with the vendor. I have canceled the order with the vendor and shared 20+ days of emails showing BBQgrills is not being responsive. Bread says that this will take another 80+ days to resolve, and at that point i would have been paying on an item i do not have for over 6 months. This is ridiculous. I think they are scammers that are involved with the vendor in stealing peoples money. - UPDATE - Bread responded in a comment - below in a cut and paste response - I am leaving this review to let people know that you are in fact not willing to help, I have called you guys multiple times with no resolution except to wait for another 80 days. You do not care about helping, just in taking peoples money.

Brandon Mitchell Made me laugh seeing this LOL

Emily Dominguez Mercy was really helpful and helped me with the process of the loan!!.

Courtney Mitchell Tom is so giving of his knowledge and truly cares about his clients. He really helps you understand your best options and he isnt afraid to dive in and help explain things if you need him too either! I would gladly recommend Tom!

Keely Smith Very helpful and informational, they really take care of you here. Great service too!

Travis Johnson Been n great to work with and very fast and professional

Misty Taylor Trish is amazing, When I first got my car the old finance guy are horrible and rude. Trish and the other lady that works here have been so amazing and helpful. I plan on getting a new car with them. Cant say enough about Trish. Love her. Thank you for always being so helpful..

ProudUnitedStatesMarine !!!! Absolutely love this bank all the tellers are very friendly and helpful

Larreus Norman Awesome place friendly, fast, and just all around great people. O yea and Ms. Brenda is a bad ass with them tatoos

Vanna Love The women who work here are absolutely amazing, and genuinely kind! They were very patient with me, as I had plenty of questions because my father had recently passed and had his truck through One Main Financial. They truly were the light my family needed and I will never be able to thank them enough or express how grateful I am for all their help. They were all so wonderful. God bless you.