Valley First Credit Union - Monessen (PA)

Aaron S Both of my wifes parents passed away in December 2020. The Second Half Coach went to extraordinary lengths to see that we received the money that was left to us. The are very professional, and came up with out of the box solutions to overcome complex will/trust issues.

Marla Lane Have been very good to me. Easy to reach.

Jon Allen This bank has technology issues and communication issues. Within the span of two weeks, I had my card locked due to suspicious activity, upon receiving a new card, it had issues after activation, multiple charges for the same purchase, return and refunds could not be processed, and all kinds of miscommunications between customer, branch and card services. Also my, credit card would not show any transactions, yet showing I have a balance to pay, but I cant see what was charged. I cant trust them to handle a few small issues that takes a lot of work on my part to get resolved, how can I trust them with my life savings? Closing my accounts and moving on to a trustworthy bank.

Susan Pincus Jim Embrey has always been very helpful and has answered many questions for m over the years concerning taxes having to do with my investments and other unusual things that have come up. Very pleased with the efficiency and connivence Thanks, Susan Pincus

M. McNevin The Biggs group is excellent. Have leveraged their advice for years.

Josh M After struggling to obtain a loan from other agencies I took a chance, called Lendmark and Carolina blew me away. She worked with me and was prompt at responding to emails and phone messages to get me approved for a bigger loan I thought I would qualify for. Very simple and easy process.

Joe Cable Wendy was awesome! Kind and courteous. Extremely helpful and quick. And a side note,. While I was there, I noticed some folks complaining while there for service. Make sure you have everything you need before you get there. If you don’t while you’re there, don’t blame the staff there and leave angry. I called them before I went there to make sure I had everything I would need. And patience is a plus. Thanks again Wendy!