TruMark Financial Credit Union - Downingtown - Downingtown (PA)

Ralph Dussia Have had vallones for years, always professional and easy to work with.

Rosso Nero Its been a clown show since my mortgages were shipped to BSI, but I held my tongue. As long as I could. I got the conversion paperwork and went online to activate my account. I did so, and set up auto-pay for my first mortgage. I then tried to add the second mortgage, but couldnt. I called customer service only to be told I couldnt add my other mortgages (I have rentals) to my online account, I would have to create separate logins for each of them. I dont know what Windows95 application BSI uses to process payments, but I decided against setting up a bunch of separate accounts, and, as I would have done in 1985, filled out paperwork and mailed it to them authorizing auto pay. It turns out to be a good thing I did, because the autopay request I submitted on their website only worked twice and today I received a past due notice for funds that should have been processed automatically. So I will go ahead and mail paperwork for the final account along with a check for the past due amount.

Derek Torok As processes would go this was perhaps the most seamless and professional bank process I have been thru. I knew from step 1.(Hannah) to other associates that knew what when and where to get answers and quickly. I considered one main for a number of years almost 6 to be exact and I am pleased to have made the right choice.

Anitra & Zman J. Strother I volunteer here a few days a week they provide a food bank every Tuesday and they have a great program for kids all year round

Joe Grund Awesome customer service!

Steven Diane is such a great help and always there when I need her.

Valerie Price I cant tell you how nice and caring this company is. I would recommend it to anyone who needs help..