PNC Wealth Management - Oil City (PA)

Lauren Kolachny This location brings the convenience and perks of dealing with a large branch chain but the customer service of a smaller family owned business. While good customer service is always expected, my experience today was beyond just exceptional customer service. The drive through was busy 6 cars or so in line but when it was my turn Brian greeted me with a great attitude and a smile that was radiating through his mask. He thanked me for my patience and informed me he’d be right with me. He was quick to process my transaction and sent me on my way with best wishes. While the interaction was quite short and through the drive through Brian left a lasting impression on great customer service and is certainly an asset to BB&T. Thanks again!

Mark Wagner Friendly and caring people

Stacey Nebinski This was my first time using the credit union for a loan to be able to purchase a travel trailer. This was the best experience Ive ever had. Friendly and very helpful staff. I could not be more pleased with how the process went for me! Easy and fast! I would highly recommend you guys to all my friends and family! Thank you so much for your help!

Patti MacDonald Craig Lowrie is an attentive financial advisor. He personally returns calls and emails within the hour. His office staff is excellent, too. They, too, have been able to answer any question I have. Nothing has ever been left to chance. Craig Lowrie personally calls if there is a need to make any changes to my portfolio. Knowledgeable and courteous are the best adjectives to describe him. He is also a dedicated supporter of the towns activities.

desertmonsoon1 Customer of this bank for 25 years. They are a descent bank. However, consistently are a nightmare to obtain a new bank card from or withdraw larger sums of money. I often need new cards as they wear quickly. Checks are very expensive.

Sarigna A If I could give 0 stars I would. Caitlin Pewitt the claims specialist is terrible. Has no telephone etiquette or sense of urgency when it comes to anything. She’s been terrible and has made this process much more lengthily than it should have been!!! It took me reaching out to her supervisor for her to finally return my phone call and still not be helpful one bit.

Marie Jordan Had a very good experience! Flor (sorry if I misspelled) was very patient and helpful. I look forward to dealing with the Muhlenberg branch for any financial needs that may arise. Excellent customer service/soft skills…KEEP UP THE GOOD WORK!!