Love Financial - DuBois (PA)

Rhugg215 Steve was very helpful and the process was fast and easy. Everything was explained for easy understanding

KER I love the new location, at the Fayette Plaza (near Ollies & Giant Eagle). Not just because its extremely close to my home, but also because its much neater. The wait times are still what theyve always been, thats not their fault - they cant help who comes in, when, or how complicated peoples transactions can be. SSA doesnt make the laws. Once I get to the window, often my visit goes quickly. One time I was given incorrect information from an SSA agent at this location, and my Ticket To Work liaison had to handle the matter because of that, but Im not going to hold that against the entire office. Usually everyone is nice & helpful, takes as much time with you as you need, and tries to get everyone in & out quickly. The seats could be a little more comfortable, considering a lot of disabled & elderly people go there, but otherwise its a nice, clean, quiet place.

Dalton White Absolutely cannot recommend this place enough. The professionalism in this office is outstanding, the kindness and compassion you receive is above expectations . It feels like home from the very start. Cannot thank you ladies enough!

Sharon Elaine UPDATE: Wednesday, March 3rd. I received a call that my taxes were done and ready to be picked up. The lady was very nice as were the two in the office when I picked them up. Yes it took longer this year than in the past but this isnt a typical year...they had their own clientele plus those from Allegheny Tax, the IRS pushing back the date that you could start filing, the stimulus money plus the IRS electronic filing wasnt up. Overall, I am pleased. UPDATE: Tuesday, February 23rd I called to ask what the status of my income tax was, and spoke with a very nice lady who said that she remembered seeing mine and asked when I dropped it off which I answered last Monday. She said that it will be another week, and said the delay was because the IRS electronic filing was late getting up and running. PRIOR: Val from Allegheny Tax has done my taxes since 2016, and this year would have been no different. I had an appointment to drop off my taxes on Monday, February 15th at 1:00. It is now a week later and I have not heard from them. My taxes are not that complicated. My experience with the lady was pleasant. She waited patiently while I logged into my bank account to answer her questions regarding the stimulus payments. I was told that Val sold Allegheny Tax to Mark at DiGiorgio Financial Group (they grew up together), and that Val retired. I was also told that the electronic filing was not up for the IRS, and that they (DiGiorgio) never did electronic filing in the past so that was all new to them, and that in the past DiGiorgio always completed the paperwork and mailed it or returned it to the customer to mail. I will follow-up with them in a day or two about the status of my taxes and will update the review than.