Lebanon Federal Credit Union - Schneider Dr. - Lebanon (PA)

1 /5 tom b: This place has terrible customer service, they treat customers like numbers & not customers. There is always a hour wait to see a banker & they are super unfriendly. I just moved a $30K CD to JBT. Harrison in the Robesonia branch is very knowledgeable & treated me like a customer & not a # like Lebanon Federal Credit Union. I will be in next month to close out my 2nd & final CD with this nightmare from hell. Dont waste your time or money at this dump.

1 /5 Genny Figueroa: My mother experienced discrimination and racism towards her today by an accountant named Lesly if you don’t know any English please refrain from going there and being embarrassed. Due to her lack of speaking English she was humiliated in front of all the customers and accountants. It’s a shame been going there for 10 years and definitely will be changing banks.

5 /5 Ryan Glover: I had an excellent experience at the LFCU, thanks to Braden, a wonderful bank teller. He was very friendly yet professional with the way he swiftly worked through a busy line. Braden made me remember why I am a proud member of LFCU.

5 /5 Nina Martinez: Mila was such a pleasure to work with. She explained everything to my husband and myself! We will definitely be back to do business with her! She made us feel more than comfortable with all of our financial decisions. We appreciate her greatly!

1 /5 Casey Moore: My wife and I went to the Lebanon branch to discuss the 3 accounts we’ve had with the credit union for many years including a business account. We were hoping to discuss a long to continue our business relationship- however we directed to meet with Cathy. I would love to preface this with- our teller was AMAZING, polite and efficient. Back to Cathy- in addition to pronouncing the b in debt, she was sure to provide the least friendly service. Didn’t introduce herself, say her name- provided snarky responses for questions in regards to an insurance policy that their bank promotes. Needless to say we closed all our accounts that moment and decided to move on. If you’re looking to discuss your money at such a time where everyone RIGHTFULLY has questions and may require a touch more… idk compassion? Respect? Gratitude? Or just plain speaking to someone that may not seem to hate their job- this isn’t the place for you and I’d suggest you take your business elsewhere.