H&R Block - McKeesport (PA)

5 /5 John Augustin: Honestly Ive had nothing but good experiences using H&R Block for my tax needs. The staff is always very friendly and helpful, and get me in and out very fast while still being thorough. I highly reccomend them, and will be returning here for all of my future tax needs.

1 /5 julian Johnson: Went here to file my 2023 taxes and the woman filed them as 2024 so I had to comeback 2 days later because their computers was slow and wouldn’t load. So when I comeback 2 days later, the lady acted like she didn’t tell me to comeback and she left me a message that morning so she finally finishes after 30mins then proceed to tell me I own money which was fine, but then she proceeded to tell me I have to pay my federal with check or money order mind you she took my banking account information already asked me what day would I like to have it debited out my account, but now she’s saying they don’t do that and she don’t know why. So I told her they done it before and if they don’t do it what was the point of you taking my banking information then she went back into her computer o ok yea ok you can do it that way. She basically just talking because she didn’t know the correct information . All in all I will never go back to this woman not H&R Block just this woman she clearly didn’t know what she was doing./ Thank you owner of H&R Block for your response But do to one of your employees negligence now I have to contact the IRS so basically I paid you guys H&R Block 194 dollars for them to mess up my taxes once again not all of your employees just this one person one bad apple don’t spoil the bunch because I came here before and had great service from Mrs Pat I believe. But that was a few years ago but this year omg never will I go to this lady again pray nobody goes to her.

1 /5 Vanessa kowalyk: If I could give 0 stars I would. The app to upload documents dont work, so therefore, screwed up my advance refund. Even though I told the secretary and tax prep I wanted to get the tax refund, the secretary even asked me a 3rd time and I said yes. Trying to call or email them and get a response is ridiculous, you gotta call them 10 times and they still got it wrong. Ive stayed with them for all these years. Next time Im going to someone else. I still have no response on last years taxes that need amended, even though I asked 4 times that I help with it cause Im owed money from last years.

5 /5 Alexis Kyne: Mr. Eric Stanyard was beyond helpful for me this morning! I wasn’t fully prepared this to file as it wasn’t part of my plans for today. He helped me access everything from last year including bank information I couldn’t get into. He was so patient, understanding and very knowledgeable! Didn’t feel rushed at all even though I took up 2 hours of his time. I highly recommend him for you’re tax services.

5 /5 Guy #5: William was extremely helpful, kind, explained everything clearly and simple for me, answered all my questions, offered help for my previous return from last year, and got everything done in a fraction of the time I expected. I will definitely be back next year. I dont even want to imagine using Turbotax ever again.