Automated Financial Services - Erie (PA)

KER I love the new location, at the Fayette Plaza (near Ollies & Giant Eagle). Not just because its extremely close to my home, but also because its much neater. The wait times are still what theyve always been, thats not their fault - they cant help who comes in, when, or how complicated peoples transactions can be. SSA doesnt make the laws. Once I get to the window, often my visit goes quickly. One time I was given incorrect information from an SSA agent at this location, and my Ticket To Work liaison had to handle the matter because of that, but Im not going to hold that against the entire office. Usually everyone is nice & helpful, takes as much time with you as you need, and tries to get everyone in & out quickly. The seats could be a little more comfortable, considering a lot of disabled & elderly people go there, but otherwise its a nice, clean, quiet place.

debra holz I was new to investing when I met P.J. DiNuzzo about 8 months ago and had no idea what I was doing. I had a considerable sum of money, but I was terrified of losing it. P.J. was very patient with me and twice held long meetings with me to explain investing and diversifying my investments laying out the logic of his proposal. It was almost a tie with another financial advisor, but I chose DiNuzzo because its apparent he and his wealth advisor, Mark Ambrose, know what theyre doing. I am a conservative investor, and theyve respected that. Mark has also very patiently held my hand through the process and explained things to me along the way. And my money is growing!

Usman Atta Thank you guys for taking the time to make my purchase special experience! Super friendly and awesome people.

Bev Auslander Outstanding service and financial planning at its best !!! Paul and his staff are extremely knowledgeable and very friendly and informative

Mollie Su After calling Monday morning (9:15) first checking online and saw that it said, "usually not too busy" at that time, I said I wanted to open a checking account and could I make an appointment. I was asked to be put on hold and there I sat...for over three minutes. Sorry, but it may not sound like a long time, but waiting for someone to help you out on the phone...it is...

David Ziccardi This is not a bank, folks. So don’t expect cash transactions. Sheesh. I visit this office at least once a month to deposit money using CHECKS. Transactions are always handled quickly and accurately. I have several accounts. My advisor at this particular office has always taken the time to explain various options to me and complete purchases quickly. If you are upset about losing money, perhaps you should consider lower risk investments.