Julia Davidson Have my auto loan through Chemung, overall a decent experience. However, you can only sign up for autopay through the end of the year. Mine ended and then I got hit with a late fee they won’t remove even after calling to explain. Obviously some of this is on me but feel like they could have worked with the late fee situation, I’ve never had a loan company that ends the auto payment automatically.
Vicki West I have found this is a good bank!
They have been terrific and I cant complain.
Customer service is awesome and they are knowledgeable.
Fraud Dept is super good and they caught fraud before we knew it!
If you have a problem, call the branch Managers in your area. They will straighten out issues for you.