Upstate Insurance Agency Inc. - Liverpool (NY)

Michael G Awesome firm. From the clerical staff to the acct managers, and to the executives & owners — theyre both knowledgeable & accomodating. They frequently turn situations with the potential to be nightmarish, and turn them inthem non-issues!

AnneMarie Iqbal I have entrusted them with my car and home policy and they do an outstanding job and always give that personal touch when talking and helping you. I always recommend them to all friends and family. I wanted to add to my review. Give great appreciation to Makelya Penny that has been helping for the past few months the in getting my claim approved and worked with me very thoroughly and was always updating me on the progress. Diane you have a very organized and professional team with you there and so happy to have all of our policies with you !!! Thank you all!!!

Ali Cherfi I recently worked with this office and highly recommend them! From the moment I arrived, I was greeted with warm smiles and a friendly atmosphere. Their professional team efficiently guided me through the TLC application and found affordable car insurance, patiently answering all my questions. Their exceptional customer service made me feel valued and they were always responsive. My experience was outstanding!

TAMMY SWEENEY Ariston has been my broker for 5 years now and the reason is simple. They are the best. Rosemarie and Francesca especially are always available to answer my questions and help me with all my business needs in a timely manner. Over the years I have asked a lot from them and as my business has grown and changed they have always come through. They are more to me than just my broker. I consider them more of a partner working behind the scenes for me to make sure I have what I need for the my business to be successful. I know it sounds cliche but they make you feel like you are part of their family and that’s rare in this day and age. They are competent, professional, friendly, above reproach, accessible, literally a phone call away and I have put my full trust in them to always do the right thing and they have never let me down. So if you’re looking for a company that will take care of you like family, definitely give them a call, you won’t regret it.

Peter Zwack I received exceptional service from Gail at Rickard Agency. Gail explained all coverage options and answered every question. This resulted in a more comprehensive policy with money saved on premiums. Gail also identified and added crucial coverage that was not previously considered. I highly recommend Gail and the Rickard Agency for their outstanding customer service.

Kostecki Ron “Blackie607” Here is an agent who is always polite and helpful as can be. I will always be a customer here!!!! YES I suggest this ins agency to friends and family and anyone else!!!!

Alyssa Haywood was wonderful, sat with me for 2 hours helping me everyway he could. He was genuinely out for my best interest. I would recommend him to anyone who has any type of insurance needs. Thanks again Haywood.

Beth Everhart Great customer service, super responsive and flexible with communication via email and phone. Handled all the last minute changes I needed and found me hundreds of dollars of savings from my prior company. I would highly recommend them and I really appreciate the whole staff and their dedication!