Trustco Bank - Troy (NY)

Mike Cassidy Courtney is awesome! She made the entire home buying experience really easy for us. She provided realtor and loan services which made everything go smooth, considering ive heard stories in the past about how stressful the process can be. Although it was a huge decision in our lives, Courtney made it feel almost stress free. She was very professional with the process, and always followed up on her emails and questions very quickly. When we met with her, she broke down the entire process for us multiple times because we still had so many questions. She was thorough, yet patient. If you want great customer service, honesty and a speedy transaction, Courtney is the person to see!

marilyn santiago I have been a customer of PLS for many years and i must say that the service i receive is exceptionally great. The girls and service are outstanding, i recommend everyone i know to go there for all the services offered. Check cashing, paying the bills and sending money . I give PLS 5 stars because they deserve it. Sarisfied customer. Marilyn

Arielle Dawson This place needs to be investigated by the feds ASAP since they are handling people’s packages. 1. Rude customer service. Did not take the time to listen to what I needed and got my Tracking number wrong. 2. Was told my package wasn’t there when it was. 3. Hung up on over the phone several times if they did not have an answer for me or frustrated by doing their job. 4. Purposely ignore phone calls instead of resolving the issue Please avoid this place at all cost. They are horrible at doing their jobs!!!

Deandecuyke Decuyke The staff in this bank are amazing professionals excellent to do business with every time I go there a first class experience the nicest people always!!!!

Kim Ganley I highly recommend Invessent! Jarrett, Lidia and Thomas make a great team. They listen, understand my goals and are very attentive. They are thorough in their approach and help me understand the implications of my decisions. No cookie cutter approaches with them. I’m so happy I brought my business to Invessent!

Cheesypoofninja April did our taxes this year, and she was incredible! Very knowledgeable and kind. Jackson Hewitt made a smart decision hiring her!