The Phillips Agency LLC - Albany (NY)

Lindsay Stone I have had a few different insurance providers and none compare to Patricia Oot with Firm Insurance. She has the clients best interest and makes it clear she works for you. She makes herself available to give personal advice, walk through different scenarios, and explain the why. If the car insurance industry is a black box to you and you want to feel like a human being, work with Firm Insurance.

Doll & Will Salazar Nicole was completely transparent and helpful from the very first phone call. She and her team were able to find competitive rates all while keeping communication clear and timely. This more personal and hands-on insurance experience has been an upgrade to experiences in the past, working directly with big names. It also gives us peace of mind that we are in good hands moving forward.

Lyss I spoke with Corey Fowlkes who was the most amazing and helpful person in my whole personal issue that I have going on with auto insurance. No I dont currently go through lighthouse but I used to and Ive never had any issues with them I just currently dont drive anymore and was calling to ask some questions. Corey I feel went above and beyond to help as I dont even have a policy but he was still willing to do anything and everything in his power to help and even called me back. Huge shoutout to him!!!

Mr. fernandez I had the pleasure of working with Carlos Montoya to insure my vehicle, and I’m extremely pleased with the experience. From our initial conversation, Carlos was professional, approachable, and exceptionally clear in explaining all aspects of the policy. He guided me to a plan that met both my coverage needs and my budget, without ever making me feel pressured. His deep knowledge of the market and patience in addressing even my smallest questions truly set him apart. The entire process was quick, smooth, and stress-free. What stood out most was Carlos’s honesty and genuine commitment to customer care. It wasn’t just about securing a policy, it was about offering peace of mind and earning trust. I wholeheartedly recommend him to anyone seeking dependable auto insurance and top-tier service. Thank you, Carlos Montoya, for your dedication and for making this such a seamless and positive experience.

Greg D Great service, lovely employees. Super happy with the insurance policies I left with. If you’re going to go anywhere for your insurance needs, visit the Hockemeyer-Namy office.

Blake Gross As working in sales at Ide Honda, I deal with many insurance providers/agencies, and I am confident in saying Van Parys is the best in terms of answering the phone, greeting pleasantly, and all matters are handled not only professionally, but in a timely manner!

racer55z Nick Freese was recommended to me from a good friend. Not only did Nick call back in a timely matter, he found insurance for my wife and I which was affordable and much lower than what we were paying with our previous company. Very friendly and easy to deal with. Only took a few days to transfer our insurance. We are very thankful for Nick and his assistance for us. Thank you.

Oleg Verenich Stuart Brooks is an excellent agent. Ive been with him for many years and he is very responsive and knowledgeable. One of my favorite attributes about him is his politeness and promptness. We are all busy and its so refreshing to be able to email or call him and have a new policy or policy dropped quickly and efficiently.

Matt Weill Had the pleasure of working with Tom on getting my new car insured, he truly was amazing and helped out so much. Kept me in the loop on everything and compared different options in order to find best one for me. Lastly, when it was all set and done took time to walk me through access my policy; would highly recommend him to anyone!!