Sibyl Masten, Licensed Independent Insurance Agent - Ballston Lake (NY)

Patricia Koblich I have been a customer for years. Jennifer and staff have always been courteous and knowledgeable. They are real people helping real people. Having insurance is a legal requirement. I choose to stay with them because of the reasons above. There may have been a previous post with one star. If Im unable to delete it, I would like to state that it was an error due to a non human interference that I didnt have the knowledge to overcome. After all, I am a customer of a certain age. I ask forgiveness.

Ken Wilson Amazing people very courteous and kind I would recommend them to anybody

valon gashi I had State Farm insurance in the past, and although I don’t remember the exact details, I’ll never forget the wonderful experience I had working with Astrid. She was absolutely amazing—so kind, professional, and easy to work with. Even during a very stressful time for me, she made everything feel manageable. She truly went above and beyond, and it was the best experience I’ve ever had with any insurance representative. Working with her was a blessing.

William Carney Scott is an excellent agent with an amazing team. They set my wife and I up with a great policy that we unfortunately had to utilize recently after a fire. Not only did the policy protect us better than expected, not only did he return a phone call immediately at 330am on a Wednesday morning, but he also helped me with his truck on the same day. His company is the real deal! Thanks Scott, we can never repay you enough!

Mike Palella I had a great experience working with Justin on my car insurance. He was knowledgeable, responsive, and went out of his way to help me find a lower rate that fit my budget. The process was quick and hassle-free and he made everything easy to understand. Highly recommend Justin if you’re looking for someone who actually looks out for you and gets results.

Pat McLoughlin I have been searching for insurance for my grand daughter for the past 3 days and any and all problems of which there was several have been quickly, accurately, professionally and completely resolved to my satisfaction by Agent Debi Guerrieri . I have never worked with such a responsible and friendly agent for insurance that I can remember. It was a pleasure all around. Thanks again Debi.

Cheryl Seymour Kristina V. was a very helpful and knowledgeable person who assisted us in saving money and picking up an additional policy for our golf cart. Thank you, Kristina!

Jean Smith I can call Jim anytime for help and he always answers with his wonderful personality. He is so helpful, friendly, professional and makes you feel as though we have known each other for many years. I just love him!!

Kate Wilson When we were shopping for a new servicing agent, we wanted a team that felt like family. Luckily, we found an incredibly responsive dream-team in Kelly Qu and her account manager Megan McKinley. They pick up the phone every time we call and respond to our e-mails within the hour. They swiftly gained our trust and loyalty. After hours of dedicated, ingenious care, they troubleshot our needs and found a policy that fits our needs. Our family is fiercely dedicated to the teams of people who merit our fidelity. Kelly Qu and her account manager Megan McKinley have earned and sustained our trust and loyalty. They feel like family. We recommend them without reservation.