Rowell Insuring Agency - Plattsburgh (NY)

Clayton Grant For a large company that is concerned about customer service MET life has proved to me that there is NO sense of urgency to help their clients in their time of need. It has taken 6 weeks to process my short term disability claim. I have been told that more documentation is needed time and time again and that faxes have not been sent/recieved and my case manager has blamed my health care provider for not sending documents after I stood there and watched them send it. 7 times this has happened. Unless something miraculous happens I plan to drop MET insurance as soon as this case is settled, and tell everyone I work with of my experience and that they should consider another company for their insurance needs. I have tried to be patient and let the bureaucracy play out, but it seems that this approach does not work either. Also, it seems that actually calling their clients back after leaving several messages is just simply to much to ask.

Patricia Dineen Gillespie Insurance helped us get homeowners insurance when no one else would. It was a very fast and easy process. Highly recommended!

Cheryl Seymour Kristina V. was a very helpful and knowledgeable person who assisted us in saving money and picking up an additional policy for our golf cart. Thank you, Kristina!

Marilyn Argenio Kyle OBrien of Obi-1 insurance agent is very knowledgeable and very helpful and me obtaining the right fit health insurance for me. Last year Kyle came to my rescue I had a situation with a prior insurance company health plan and he resolved it for me I am so grateful that he knows his product and hes very attentive to his clients thank you Kyle your number one in my book

Esmir Omerovic I have multiple policies with this office and love working them. Theyre very knowledgeable, personable and responsive. 5/5

Kostecki Ron “Blackie607” Here is an agent who is always polite and helpful as can be. I will always be a customer here!!!! YES I suggest this ins agency to friends and family and anyone else!!!!

Johnny Pedersen Mike Cordero and his wonderful staff at State Farm have been absolutely helpful in everything we have worked together on. Their prompt service and attention to detail is what makes them stand apart from the rest.

Pat McLoughlin I have been searching for insurance for my grand daughter for the past 3 days and any and all problems of which there was several have been quickly, accurately, professionally and completely resolved to my satisfaction by Agent Debi Guerrieri . I have never worked with such a responsible and friendly agent for insurance that I can remember. It was a pleasure all around. Thanks again Debi.

Lillie Brian (BroLil) I have a auto, motorcycle, and homeowners policy with them. I’ve gotten both my brother and father on board as well. Hoselton Agency has been nothing but professional, friendly, and prompt with everything. Not to mention, their prices are incredible. I went from $25k/$50k on my old car, to $250k/$500k on my brand new car, and saved $200 a year in doing so! Give them a call, they’ll save you money!

Alexander Bryden Sarah is awesome! Not only was she concise and polite, she made the entire process of updating my auto insurance policy so easy. Make sure to ask for her, you wont regret it!