Rock City Chrysler Jeep Dodge - Little Valley (NY)

1 /5 Angela Cochran: We purchased a 2020 3500Dodge Ram from here over a year ago. Unbeknownst to us, there was an error in mileage between the truck and title. We were informed about this after we we purchased and inquired as to where our title was. Only then were we told there was a problem. Here we are a year later, and the title issue has still not been resolved! When we call and speak to the owner, Kevin, we are told we should be getting the new title any day, yet months continue to pass without a correct title! This has prevented us from selling or trading in the vehicle. We will never purchase another vehicle from this dealership! Customer service at it WORST!!! They were only helpful when we were spending our money!! The BBB has now been contacted.

5 /5 Edward Vivlemore: Employee was personable and very attentive to my needs.

5 /5 Doug Thompson: Got a good deal in October 4000 lbs snow ice came off my roof hit the window and broke filling the cab with snow. It was totaled.Called michael at fairlane dodge/ford got a even better deal. Ill be buying all my vehicles from them.

5 /5 Cecil Rhoades: I bought my truck from Rock City. No added junk charges. Very good to deal with. Today I went in for recall service. It was fast in and out. Their on premises signage could be better. It took me a bit to realize the service counter was out back and not adjacent to the service bays.

5 /5 Kathy Capron: I just purchased a 2020 Ram REBEL!! The people I dealt with are REMARKABLE!! They were very attentive to my needs and met them perfectly!! I highly recommend going there to see what they can do for you!! There was no hassle or stress!! I dealt with Kevin Frantz, Autumn Bailey, Matt Altman,and Casey in service. They are great to work and talk with!! They also have some other exceptional people as well!! Always a pleasure to deal with!!