OneMain Financial - Oswego (NY)

Gary Langton Despite a rocky start with MHVFCU where my customer service experience was less than stellar, Theresa Higgins took charge of the customer service issue to go above and beyond to resolve my issue. She went out of her way to stay with me while I confirmed my problem was resolved and even later followed up with me by calling me to ensure I hadnt experienced any further issues. Theresa is a credit union superstar who I give an A++ for customer service in this impersonal world of AI bots and AI-driven automated customer service engines that are more frustrating than intelligent! Kudos to Theresa and MHVFCU for their commitment to customer service.

Julia Davidson Have my auto loan through Chemung, overall a decent experience. However, you can only sign up for autopay through the end of the year. Mine ended and then I got hit with a late fee they won’t remove even after calling to explain. Obviously some of this is on me but feel like they could have worked with the late fee situation, I’ve never had a loan company that ends the auto payment automatically.

Joseph Tari What can I say !!!!! The Andriola, Goldberg team are the best. They have my back 110%. And thank you Mike. Your always there to take care of whatever my arise.

Gerald Butler Great been going there for years