Nick Romo - State Farm Insurance Agent - Ithaca (NY)

5 /5 Raymond Carruthers: We relocated from California to Upstate New York, moving 2 cars and buying 2houses. Nick and his team were very helpful in getting us through that transition. They worked to get us appropriate coverage which was tricky as we did a lot of building improvements. At the same time they improved our coverage they also helped us eliminate coverage that we didn’t need, saving us money. Besides being helpful and efficient, they were also upbeat and friendly. We recommend them highly if you are in need of insurance coverage.

5 /5 Ashleigh Newman: Weve been very happy with our switch to State Farm. After previously having USAA for our home and auto insurance, I recently realized the benefit of having a local agent. When a stray rock cracked the windshield on my brand new car, Fran and Nick were great at answering the phone and connecting me to a local vendor to have it repaired quickly. It was so nice to not have to go through a long automated menu or just use an app, and instead speak to someone when you called a number. My windshield was replaced in no time and completely covered with our auto policy. Such a relief!

5 /5 Ruth Portes: I recently had to get help from State Farm regarding an incident for my car. This was a completely new occurrence for me, so I felt very lost as to how to proceed. Serenity called me and walked me through everything, and it felt like I was talking to a very knowledgeable friend! I now feel more equipped to handle the situation if something similar happens again, and everyone from State Farm has been kind, personable, attentive, and knowledgeable.

5 /5 Leah Perlmutter: Just purchased homeowners and auto insurance from Nick Romo. We were shopping around and got quotes from a variety of different insurance agencies. Compared with other agents we spoke to, Nick seemed more competent and offered better customer service. He even scheduled a phone call after business hours to answer some of our questions. Glad to do business with him. (Full disclosure: Upon closing the deal with Nick, I thanked him and gave him my positive feedback on the phone, and in a follow up email he asked me to write a review.)

5 /5 SEE THE GLOW: I’m extremely pleased with the prompt and professional service I received from my insurance agent, Ms Serenity. She was efficient, knowledgeable, and made the process easy to navigate. Her professionalism and responsiveness did not go unnoticed—thank you for the excellent support!