Merrill Lynch Wealth Management - Buffalo (NY)

Holdie Fleurilus Mrs Faith was very knowledgeable and very patient with me. She explained everything the way I should understood.

Fitzwilliam Darcy The worst financial institution I have ever dealt with-- ever! The robotic phone menu is maddening and lacks sufficient options. When you do get a human on the phone (after a half-hour wait), they are ill-informed and incompetent. They keep claiming I have a savings account when I dont. They are incapable of following simple instructions regarding an RMD. I wanted direct deposit but couldnt set-up online and after nearly an hour speaking to two representatives, I decided to stick with a check mailed to my home. Yet, a few days later, TIAA used the account and routing # given initially for my checking account and without my knowledge or consent, indeed despite my express request to a representative not to do so, they withdrew small sums from my checking account to God knows where-- and then I received a form letter saying that they could not "complete" my request for an RMD-- Now, as I type this, I am on hold yet again (3rd call in 2 weeks) waiting over 1/2 for another rep to clarify what is going on. As I said, worst financial institution ever. I will try and get my money out totally asap! This was a simple request for a RMD and they are totally unable to process this. Go elsewhere if you can.

Max Bobrov The folks at Vespoke are great to work with. Theyve done a great job helping me manage all aspects of my finances. The advisors are always friendly and willing to go the extra mile to address any questions or concerns I may have.

Frank Campagna Great service, modern bank with attentive bankers !

R POLEON Working with Tim Giunta is like hanging out with a friend or a family member. Knowing that he has my best interest at heart is comforting. When it comes to finance, it can be overwhelming. Having Tom as a financial advisor that wears many hats is my one stop financial shopping service. Love the experience and look forward to the ongoing success. Thanks Tom at Cove Financial!