Merrill Lynch Financial Advisor Brian Malfettone - Garden City (NY)

Jo Suss First bad experience I had. I Had stopped to get cash in two certain amounts. Wanted two separate amounts. Because, 1- I Had to pay a bill in a specific amount . The Teller in Guilderland wasnt very friendly. We had a miscommunication and he did apologize. Then there was a period of silence while I waited for my other withdrawal amount. He then said oh I didnt understand you. I finally completed the transaction. Was going to the back entrance looking for a rest room. He exclaimed you cant go out that way across the whole branch. Said I was looking for the restroom, and said there wasnt one for the public to use. I never have a problem going to other branches. They are especially courteous and very friendly service in Johnstown or Gloversville, NY. Still love this bank!

danielle pendolf She was amazing! I highly recommend her to help with whatever financial help you need. She’s wonderful!

Zone Management : )

Jean Carlson Thomas Gwin is an excellent professional financial advisor. He is very knowledgeable and understanding. I trust his financial advice.

Joshua Mechlowitz The teller was friendly.

Terry Tudor Beautiful campus, and it seems like a great school. Surrounding areas ausome!

Chris Dewards I’ve worked with several financial planning firms over the years, and candidly, most left me frustrated, whether due to inexperience, high turnover, poor follow-through, poor or rushed service, and a general sense that I was just part of the assembly line. Most importantly, I found that firms in the past were always ‘selling me’ on something (ex: an annuity or life insurance policy I didn’t need) vs. educating. About 3 years ago I moved my family and business wealth to AFG, specifically Steve Kennedy’s team. A few things that were impressive: Responsiveness- regardless of the complexity. Never issues sending an email into the void. Nothing slips through the cracks. High-Level Acumen without the sales pitch- Steve’s been able to navigate extremely complex financial, estate and business owner topics and distill them down into plain English. Support Staff- Whatever model they have, works real well. You don’t feel like you’re dealing with a call center but a well-run family business. With Steve and his team, we feel as if we are family. After years of bouncing between other firms that never really delivered, I couldn’t be happier with AFG. The combination of responsiveness, depth of knowledge, and the way they humanize financial planning is exactly what I had been searching for. — Chris