LNB Banking - Waterloo (NY)

Arielle Dawson This place needs to be investigated by the feds ASAP since they are handling people’s packages. 1. Rude customer service. Did not take the time to listen to what I needed and got my Tracking number wrong. 2. Was told my package wasn’t there when it was. 3. Hung up on over the phone several times if they did not have an answer for me or frustrated by doing their job. 4. Purposely ignore phone calls instead of resolving the issue Please avoid this place at all cost. They are horrible at doing their jobs!!!

Jill DeMatteo Purchased a used beautiful JD 320 riding mower! Started with a phone call to Clifton Park. Paul was very helpful steered me in the right direction. Call up to Malone NY branch where I worked w/Chet in sales. Long story short, he had it sent (no charge) to their MountainView branch in Plattsburgh where I picked it up after a thorough lesson from general manager Tom who was very patient. This is different from any riding mower Ive owned and Ive had three in 40 years. Chet is even sending me a manual! Got a parts discount on a seat cover and some oil courtesy of military discount which I greatly appreciated. Excellent all-around teamwork and service. I hope to have this for many years but when its time for another one Im going right back to these guys. Well done. Thank you.

Steve Mayne We have a growing business and our bookkeeping has become far too complex to manage internally. Michael and the team at Lanyap have been absolutely phenomenal at cleaning up our books and acting as a partner in growing our business. They have made a number of positive changes, including the ways in which we manage our inventory and supplies. I highly recommend this group to any small business owners who need help with bookkeeping and financial statements. It has been an enormous help, allowing us to focus on our products and customers.

Reinaldo Cuadrado Shorties definitely know how to count that money and make you feel all warm and fuzzy inside. Best bank I ever been to

Samuel Munier Im from out of state without an account and they were kind of enough to help me with some basic financial services. Cheers to this team!

Mitch F They are the best. Great people that go out of their way to help you.

KENIA BAEZ-PETERSON Ive been banking with Generations for almost 20 yrs. Always professional and happy to help especially Denise. If anyone deserves a praise and raise its her. With my multi accounts and my misunderstandings shes had to deal with...this lady is a rock star!!! Even My grandmother, who doesnt like anyone, will wait for Denise to help her bc of her excellent customer service.