L.A. Riverside Brokerage - Bronx - Bronx (NY)

5 /5 kelvin martinez: I give 5 star based on my experience with LA RIVERSIDE . I have to say nothing was ever so simple and easy when it comes to insurance customers service as they do. The staff here in the Bronx are friendly and very professional. You just bring your paperwork and they do the rest. They really good at finding the best price on the market, and if you have any issue they always there for you. What I like the most is that they never gave me an attitude when I ask questions.

5 /5 Skye Johnson: Very professional and informative. The employees were very helpful with my questions and friendly. Specifically, a lady named Mildred told me everything I needed to know and she made me feel confident about choosing this insurance company. I’d highly recommend anyone to go to L.A Riverside Brokerage!

5 /5 JOSE ALTAMIRANO: I have my corporation insurances here and these ladies are a dream to work with. Quick to reply to emails, very helpful with accidents, and best of all they call to check up on me. As busy as I am I appreciate the reminders and attention to detail. I have been using them for 5 years and plan to continue using them. The general manager is great and the owner comes through on a regular basis and is very accessible which I love. Great place for insurance.

1 /5 Felix Sierra: My experience in LA Riverside was not good. I recall at least 3 times when they overcharged me while I was renewing my policy. At first, I used to go to the office to renew my policy, and when the process was almost done, they came with an extra charge. When I asked for an explanation, they didnt give me any. I paid this strange charge twice because the time to renew is relatively short and in addition, they take several days to give my new insurance before it expired. Trying to avoid changing brokers, I started doing the whole process online and by phone, everything was fine for a few years. Until 2024, they came back with a new extra charge. They said that I owed money to another broker after being around 6 years in this company. I asked LA Riverside to give me some proof of that charge, and after arguing a few times about the subject, they didnt give me any proof. Now in 2025 I have changed to a new broker, and a WHOLE YEAR LATER, LA Riverside called me to try to explain what happened. But I cannot keep playing the game of the cat and the mouse, in which Im trying to avoid being cheated all the time. This was my experience in this company.