Knapp Insurance Agency - Mechanicville (NY)

Saltzman Mike (Magitek) Context: Policy lapsed due to mistaken non-payment. The account was linked to a bank account which was compromised and closed and i forgot to update payment and missed the letter letting me know. Thats my fault... ...But being told straight out by Tom, our agent of 7+ years, that "i cant help you, go find a new agent" as his reply when I asked how to fix this... strikes me as just awful form. Told my new agent about this situation, and he said: "Why wouldnt he have called you to let you know there were payment problems...? or just helped you get payment straightened out when you brought it up?" Good questions, I wondered the same thing. 3 Star because as awful as I think the relationship ended, the 7 years we worked with Tom were fine.

Viola Woo Thomas was extremely helpful, explaining thoroughly and patiently about my current home policy on terms that Im not familiar with. He also provided great suggestions. It was a breath of fresh air when compared to other insurance companies that I contacted.

Angel Sing Bryan Zaremba at State Farm Insurance is truly exceptional. He handled opening my new auto & renter’s insurance policies with professionalism and genuine care. He was knowledgeable, and more than patient to help me achieve the lowest rate. I hung up feeling like a valued customer. His help was unmatched by my previous insurance agent at Geico. I highly recommend him to anyone looking for auto and renter’s insurance. Best rating 5 STARS!

Christina Lonuzzi Quick, efficient and cost effective this agency offers customer service that goes above and beyond. Extremely responsive and informative. They are the real deal! I certainly recommend them for all your Insurance needs.

Priscilla Cruz Cepede has helped me from the very beginning & Im so grateful for his help & encouragement. Thank U & ur staff!

michael Delgado I had a fantastic experience with Carmine and the entire team at State Farm! They made the insurance process smooth, stress-free, and easy to understand. Carmine was knowledgeable, patient, and always available to answer my questions. I truly appreciate their professionalism and dedication to customer service. Highly recommend them for anyone looking for reliable and trustworthy insurance!

Watertown Insurance Agency Watertown Insurance Agency has great insurance rates from multiple companies and provides local customer service in the Watertown NY and Northern NY community.

Irma Cruz For me it is a responsible insurance company with people with character, values, and responsibility for their clients. I recommend it.

Lin Otero I can’t say enough good things about my State Farm office, especially Madeline. She takes amazing care of all my insurance needs. With multiple policies to keep track of, she always keeps me on point. Anytime I’ve ever had an issue, she’s been right there, dropping insurance knowledge that’s helped me truly understand the coverage for my home and business. It’s such a relief knowing I have someone so knowledgeable, patient, and dedicated on my side. Highly recommend!