KeyBank - Albion (NY)

1 /5 Ashley Weese: This bank is not worth it. The atm eats your debit card I got offered no temporary card option instead had to take my money out for the road trip I was attending and got overdrafted up to 115 $ each overdraft service is 38.50 find a better bank

1 /5 Jules Clarke: Friendly, quick service. But the communication is terrible. The KeyBank website has a page detailing what to bring to a branch in order to open an account; I made sure to read it through before visiting the branch. Met with a banker, provided documentation, opened an account. No issues or concerns. DAYS passed. Then I received a phone call: I must return to the branch immediately, with a specific document in-hand. Then a letter arrived: present the document, or else the account would be closed. Neither offered an explanation as to why this document hadnt been required during my initial visit, where I could have easily presented it—without the hassle of taking time off work in order to make a second trip to the branch. I decided to close the account.

1 /5 emily alstrom: I hate to say it but the teller I had interacted with (short grey hair and glasses) was rude and condescending. I was there to pay county taxes. I am so glad I use BofA and not this place. There were 4 tellers and only one would help customers in the bank itself, even with a line of people waiting. They were more concerned with drive through customers and gossiping. Why the county uses then as a place to make tax payments instead of an actual county department is beyond me. It was troubling enough that I took the time to write this. If I had an account with them, I would have just emptied it and gone somewhere else

5 /5 Bobby Vendetti: Usually quick tho lots of ppl go to this key bank.. dont go there often but usually in n out always enough tellers is why.. I think..

5 /5 Krista Wiley: All the employees are very pleasant and try their best to be helpful at all times