1 /5 Salvatore Ceravolo: The overall process was very painful. There is a great NBC article that covers how Allstate handle hail damage in our area: News10NBC Investigates: I wish I knew how to get a hold of everybody: Homeowners unite over Allstates handling of hail storm damage claims; Allstate responds - WHEC.com
Below are several quotes that sum up the experience:
"You give them all the information. You pound them with hundreds of photographs. You back it up with building codes. And you prove your spot and then they come back and have another hurdle for you to jump through,”
"It has been over six weeks now. I’ve been through two internal adjusters. My contractor has been up on my roof taking pictures, seven times they’ve been over trying to accommodate Allstate,”
John Oliver, Long Construction: “One thing, Berkeley, is I don’t think they have the proper people inspecting. Or if they are inspecting property, the desk adjusters are just ignoring the evidence.”