Insurance Office of America (RHA) - Syracuse (NY)

Iris Great assistance, been with this office for over 10 years plus

Brianna Lotito I was referred to Jon after Geico unexpectedly dropped my policy, and I’m so glad I was. From our first conversation, he was incredibly personable, professional, and easy to talk to. He not only helped me find a great new policy, but actually saved me money in the process. What really stood out to me, especially as someone who works in sales myself, is how attentive he is. He remembers the little details about each customer, follows up promptly if he’s ever unavailable to take your call, and makes you feel like more than just another number. That kind of service is rare these days and so appreciated. If you’re looking for someone reliable, knowledgeable, and who genuinely cares, Jon is your guy. Highly recommend!

Doll & Will Salazar Nicole was completely transparent and helpful from the very first phone call. She and her team were able to find competitive rates all while keeping communication clear and timely. This more personal and hands-on insurance experience has been an upgrade to experiences in the past, working directly with big names. It also gives us peace of mind that we are in good hands moving forward.

Sandra McMaster Ryan, Sarah and the team have been fantastic to deal with over the past several years. When we call, email or text with a question, change, or claim, they are super responsive, polite, and helpful. They have gone above and beyond to make the process as easy and painless as possible for us. We have shopped around, but the customer service weve received here has absolutely been second to none. We highly recommend the Ryan Keenan Agency for all your insurance needs.

Maximilian Epstein Hudson United is a great company to work, but I was really impressed with the customer service provided to me by both Janet Laino and Jessica Laino. They are knowledgeable and very responsive to any questions or concerns I had. I did a lot of shopping around for the best insurance quotes, and was able to get a NYCM quote from another agent, but I shared the quote with Janet, and she was able to provide the same coverage at a lower cost. Also, I went to the DMV and they were not accepting my ID cards for vehicle registration, and I connected with Jessica who was able to fix the issue and send me new ID cards within 15 minutes which solved the DMV issue and avoided the need to schedule a separate appointment. Five star service at affordable rates -- you cant beat that with a national insurance company like Geico, Allstate, State Farm, etc..

Miguel Perez I’ve had an amazing experience with this insurance company. They’ve handled both my car insurance and general liability with professionalism, speed, and care. The entire staff is friendly, knowledgeable, and always ready to help.I have to give a special shout out to Arline. She goes above and beyond every time. Whether I have a quick question or need help navigating a policy change, Arline is always on point. She’s a true asset to the team and makes the whole process smooth and stress free. Highly recommend!

ben tack Julie was amazing to work with

Daniel I am writing this review not just as a client, but also as an individual who has had the privilege of knowing Casey Marshall, the owner and sole operator of Millennial Insurance Agency, on a personal level. Casey is one of the most genuine, kind-hearted, and generous individuals Ive had the pleasure to meet. His dedication to helping others transcends his personal life and is deeply interwoven into his profession. From the moment I reached out to Casey for my insurance needs, he set the bar high with his exceptional customer service. He took the time to understand my situation, offering tailored solutions that best suited my needs. His knowledge and expertise in the field are unparalleled, but what truly sets him apart is his commitment to his clients. Casey is not just an insurance agent, hes a trusted advisor who genuinely cares about the well-being of his clients. Casey goes above and beyond to ensure that all my familys insurance needs are met efficiently and effectively. He is prompt, professional, and always has his clients best interests at heart. His service is a breath of fresh air in an industry that can often feel impersonal. In my experience, good insurance isnt just about the policies you have, but also about the person who stands behind them. With Casey, you know that youre not just another account number, but a valued client of the Millennial Insurance Agency. If youre looking for a reliable, attentive, and proactive insurance agency, look no further than Millennial Insurance Agency. I cant recommend Casey Marshall highly enough. He is simply the best there is. In an industry where trust is paramount, Casey Marshall sets the standard. His unwavering commitment to his clients, his extensive knowledge, and his exceptional service make Millennial Insurance Agency the gold standard in the industry. Thank you, Casey, for your incomparable service and friendship. Youre not just our insurance agent, youre a part of our family.

Karla sancalt I was comparing plans and this agency helped me bundle them efficiently. They took the time to understand my situation and really worked in my best interest.