Hutchings Agency Inc. - Middletown (NY)

Torri Tanzini The agent I spoke with was helpful and responded quickly when she had an answer for me ... Even though my particular situation was not able to be covered, I have had a good experience with All Lines anytime Ive dealt with them ...

flor rueda Staff is very professional,they answered all my questions,they gave me some questions in order to get the right estimate for a company ensures.Very well explained and professional staff .

Jacob Richards Andrew is the best. I use him for multiple properties and multiple different types of insurances. Quick, easy, and efficient. I could not recommend this buisness more.

Mane Sánchez Ben’s clear communication and personal touch made the whole process smooth and stress free. He made me feel like more than just a customer.

Brendan Peck I went through Urbanski because my Dad insisted on it. Initially when I called, I was told I had to come in because "they dont do business over the phone" in 2025. Immediately I didnt want to go with them because thats just outdated. I sign up for my policy anyway and went through progressive. We paid all of the 6 month up front. A month later, I get a notification on that it has been cancelled. I call progressive and the bank to ensure everything was correct, the bank says there was never a payment they declined and theres plenty of money to pay the 6 month premium Urbanski had no information for me and didnt even know it was cancelled. Progressive ends up telling me they cannot sign me a policy in NYS at all now that it happened once. Basically, this boils down to an issue of entering the card information incorrectly or something on the Agency side is what I was told. Now I cant go through progressive at all, have to pay more through the next lowest company, and will not be going through Urbanski for anything anymore. Should have trusted my gut or checked the reviews before just trusting them. Look anywhere else. Update: Finally got them on the phone today. Let the rude old man know that I didnt appreciate being screwed out of a policy with Progressive, he simply said "okay goodbye" with no apologoy or anything whatsoever. He was cutting me off the entire time I was explaining what happened and how we arrived at the fact that he screwed everything up. No apology. Kept saying "did you call progressive?" Each time I spoke. Isnt the entire reason we go through an agency so that they can do this stuff for us? This is hands down the worst experience Ive ever had as a customer.

Kirk Macolini Barbara Brenner at Moscato & Associates helped me with my company’s health insurance for over a decade. Navigating health insurance for small businesses can be challenging and Barbara was always helpful. I found her competent, helpful, and she always seems to have my company and employees’ best interests in mind!

Philip Burns Zach was amazing! He provided me with several quotes from different companies and was extremely honest throughout the process. Due to some complications with my policy, he let me know that I was actually better off going with a quote from another provider. That level of honesty is rare and truly appreciated. It shows he genuinely cares about whats best for his clients, and I’m grateful for the time and effort he put in.

Thomas Armitage Does this place even exist?

Gabriel Eckmair Very quick, understandable with very little stress. I struggle to make these difficult phone calls but Erika Mevissen was so very wonderful and helpful, I cant express enough the quick and effective work she does and her ability to consistently understand my questions as well as answer them. I was in a hurry to get the progress done and without her Im not sure it wouldve happened in time. Truly one of the best operators Id had and definitely deserves a raise if not a bonus for the hard work she is doing. I certainly will be continuing my partnership with the company for my insurance, with team members like this I can count a solid future for myself and this organization

Alyssa Hartman Draven helped me so much with getting my insurance lowered. He answered all my questions in a very timely manner, I never went more than 5 hours without hearing from him with answers. He is extremely kind and helpful in all ways!!! 10/10 recommend!!!