Haylor Freyer & Coon, Inc. - Watertown (NY)

Stan It was the best experience I ever had with insurance people. and I would recommend them to anybody who would love to change. and have people that care about you and your family. They are so willing to take the time and explain everything to you about what you need to get for your insurance and they let you know if you should get something a little bit better or if you are okay with what you want they will not force you to take more Insurance than what you need but they are willing to help you and explain everything to you about what you can get. I would definitely recommend them to anybody who wants to be part of a family thats willing to speak to you and take the time to explain stuff to you about all their different stuff that they offer. Plus you can call them with the smallest of questions to the biggest of questions and they will take the time to explain it to you and if you dont understand it they will take the time to explain it to you it doesnt matter how long it takes as long as you understand what you are getting and that I believe is their main goal is that you understand what you are getting. And their prices are really good they saved me over $200 per month

Victor Wilburn NY state DMV is an experience NOT to be repeated. THAT said, Ric Bongiorno Insurance is SUPERB. They are knowledgeable, patient and went above and beyond to help me get both the coverage I needed for my Alfa and to deal with all the obstacles NY DMV tossed my way. Special THANKS to Ryan Rupert who defines what great service IS. He along with Ric and Martha set a very high bar for a great client experience and always treated me as a good friend and not just a customer. Well done guys and know you will be missed now that I have moved out of state.

Sharree Polanski Was inquiring about a quote for a vehicle. I provided the necessary information and during this the representative said the power went out. Told me he would call back once it rebooted. It’s been a little over a hour. I’ve called back twice and still have yet to hear anything. In my opinion this establishment is a scam.

Lynn Wray I made a call with the knowledge that I have a bad driving record and didnt expect much change in my current insurance. However, my call was received with politeness and haste to see if anything could be done. The result was as I assumed, but my situation was looked over very quickly and a response was given as soon as was able. This group is professional and stellar with customer service and satisfaction!

Anarosa Rivera Frank Licari is the ultimate professional insurance agent and very helpful in securing homeowners insurance for my daughter. He is very accessible and caring.

Laura Weber Amanda was so helpful with homeowners quote and helping to cancel our old policy and get the new policy in place. Love the personal attention and complete coverage of all issues and concerns.

Lorraine Treacy Dan & Jen have been very helpful in meeting our unique insurance needs. Thank you both!

Sharon Cooper We had been trying to get car insurance for a number of years. Working with Venitta was easy and she was able to give us an answer the same day. Afterwards we had follow questions and she was always able to collaborate with Rhonda and bundle our home and auto policies after that too saving us even more money. If she didn’t know the answer, she would promise to call me back and I really appreciate that since she didn’t just make something up. We will continue to keep our business here for as long as possible.

Britney Settembre John has been an outstanding agent from the very beginning. As a first-time homebuyer, I had a lot of questions and concerns, but he took the time to explain the entire process thoroughly, going over each section in detail. His advice was always thoughtful and in my best interest—never pushing me toward anything unnecessary in my policy. John’s genuine approach and professionalism made the experience much easier and less stressful. Agents like him truly make a difference, and I’m grateful to have had his guidance throughout this journey. Highly recommend!

Bill Woloszyn I have been with the Bobby Agency for many years. Customer service is excellent. Elaine is always fast to ensure the best price possible for all your insurance needs. I highly recommend this Insurance company, extremely high standards.