Great Lakes Asset Solutions - Lockport (NY)

Candy Corn I called this office because I wanted to change my federal income tax withholding, and I wanted help with the W-4 form. I made this very clear when I scheduled the appointment. I showed up to the appointment with all my documents and was told by Amy well nothing is standing out as looking off and she wanted to file my taxes first and then we could change my tax withholding. She didn’t file my taxes at that appointment she said she would call me when they were completed. Over a week later I receive a call that my taxes were completed and to come pay the invoice. I inquired about the W-4 form and was given the run around by the receptionist. I showed up to pay the invoice and explained the W-4 form was the purpose of the appointment. She explained Amy was busy with a client and couldn’t talk to me right now. I have called this office multiple times and I always get the run around, “Amy is busy filling taxes.” It has been over a month since I have last called the office, and I have not received a call back. I could have dropped my taxes off at H & R block, I went here because I needed help changing my tax withholding. It very sad that people continue to run dishonest businesses.

Nelson m Lopez Quinn I give a 5 to the person who puts up this bank. Its a shame its not permanent. They rotate it. He is the young Steve of Salvadoran origin. An employee. Efficient that attracts customers for its kindness and helpfulness

Plattsburgh Yipes I recently opened an account at SeaComm Federal Credit Union in Plattsburgh. They have been beyond helpful and friendly. I messed up, not realizing that I opened a savings, vs checking account and wrote a check on the account. They contacted me, completed all the paperwork and created a checking account for me in the time it took me to drive over and sign the papers. Check never bounced and all is good. That is real service!

Barbara Letherland Our loan officer, Ann made it a very easy, pleasant process. Always there to help with any questions and/or advice. First credit corp is definitely for the consumer.

Perk Perkins Had a Awesome experience with a Equitable advisor. She took control & gave me all the help I was looking for!!!!

Alina Yermolova I had an amazing experience working with Maria Rahmani! As a mom, finding the right life insurance policy for both myself and my son felt overwhelming at first, but Maria made the entire process smooth, clear, and stress-free. She was incredibly knowledgeable about all the options available in Florida and took the time to explain everything in detail—no pressure, just honest advice tailored to our needs. I truly felt like she had our best interest at heart. Thanks to her help, I now have peace of mind knowing my family is protected. Highly recommend to anyone looking for a trustworthy and professional insurance broker!