Frederick Sadallah - Morgan Stanley - Utica (NY)

Suman Khanna Great service and financial education.

Bruce Abbott As Sciarabba Walkers first client (1973), I still rely on them to complete my accounting work to the highest standard.

Jada Tina was absolutely amazing! This branch is wonderful and everyone was very pleasant to speak to/work with! Tina is very knowledgeable and gave my boyfriend and I very helpful tips & hints when it came down to talking about all of the “nitty gritty” details of our loan. She very thoroughly and clearly explained other things (such as the life & disability insurances, etc) and made it very easy for us to discuss our options and make the best decision for us. I feel that OneMain in general gets a really bad rap and I don’t believe it’s at any fault of their own - people just need to understand the ins & outs of applying for a loan. Especially with poor/mediocre credit! Anyways - this branch is wonderful and if you ever want/need to inquire about a loan for yourself for any reason, consider stopping in to this OneMain branch. Lori, the branch manager, is nothing short of a very sweet woman! I worked mainly with Tina and she was PHENOMENAL, she was honest & straightforward, transparent & informative; nowadays that’s very hard to find. It was an absolute pleasure working with this office, thank you Tina & OneMain Latham!

Gary Langton Despite a rocky start with MHVFCU where my customer service experience was less than stellar, Theresa Higgins took charge of the customer service issue to go above and beyond to resolve my issue. She went out of her way to stay with me while I confirmed my problem was resolved and even later followed up with me by calling me to ensure I hadnt experienced any further issues. Theresa is a credit union superstar who I give an A++ for customer service in this impersonal world of AI bots and AI-driven automated customer service engines that are more frustrating than intelligent! Kudos to Theresa and MHVFCU for their commitment to customer service.