First Choice Financial Credit Union Broadalbin Branch - Gloversville (NY)

5 /5 Bill Doran: Friendly and helpful staff. Rarely any waiting to be served. Convenient location and hours.

1 /5 Laura: Dumb as a box of rocks is an understatement. Seems like no one here wants to actually do their jobs or have the right info to offer . Can not wait to never have to bank here again .

5 /5 Sandra Ludwin: Love this branch. Tellers are so friendly and helpful. Recently they helped me install new system app on my cell phone.

5 /5 Darryl White: Been with this credit union since the early 1980’s. Good rates, low fees and excellent customer service.

1 /5 Anthony Siewert: I do not recommend this banking institution. There is constant misinformation in regards to policy. We were told we have to cancel both cards for recent fraud only to find out not only was one card not cancelled but it wasn’t even necessary to cancel both cards. The teller seemed to forget that she’s the only who told us she was going to cancel both cards to begin with. They do not print their cards in house this needing to wait a week for replacement. Unacceptable. No one ever seems to enjoy their job, like I’ve never seen anyone greet me with a smile. They have a drive through atm that you have to get out of the car for which defeats the purpose of a drive up atm. I would have thought that a smaller credit union would be more member focused as well as organized with a clear, dependable process.