Timothy Baker I walked into the branch today, maybe 1:30 pm. I had some cash in hand and a couple of checks for deposit. A young man met me at the door, asked what I wanted to do... he then directed me towards the e-teller machine in the back, I said I just wanted to make a simple deposit, "Cant I wait for this young lady here in the front to be finished with the person shes assisting...?". He said no, I needed to sign in at the kiosk (make an appointment). So after doing that (no option to select for "Make Deposit" at kiosk so he checked "Account Maintenance" for me) I waited for several minutes behind others who were waiting for loans/etc., I finally left and drove to the Commerce Park Dr. walked in to a live teller, made my deposit - done. If youre looking to do some simple, quick banking with a live in-person teller, this isnt your spot.
2 /5
