EMPIRE STATE INSURANCE - New Hyde Park (NY)

Valeria S. I was overwhelmed comparing plans but Sophia walked me through step by step. She found a better deal than the other agents I spoke with.

Sharon Cooper We had been trying to get car insurance for a number of years. Working with Venitta was easy and she was able to give us an answer the same day. Afterwards we had follow questions and she was always able to collaborate with Rhonda and bundle our home and auto policies after that too saving us even more money. If she didn’t know the answer, she would promise to call me back and I really appreciate that since she didn’t just make something up. We will continue to keep our business here for as long as possible.

Clayton Grant For a large company that is concerned about customer service MET life has proved to me that there is NO sense of urgency to help their clients in their time of need. It has taken 6 weeks to process my short term disability claim. I have been told that more documentation is needed time and time again and that faxes have not been sent/recieved and my case manager has blamed my health care provider for not sending documents after I stood there and watched them send it. 7 times this has happened. Unless something miraculous happens I plan to drop MET insurance as soon as this case is settled, and tell everyone I work with of my experience and that they should consider another company for their insurance needs. I have tried to be patient and let the bureaucracy play out, but it seems that this approach does not work either. Also, it seems that actually calling their clients back after leaving several messages is just simply to much to ask.

J. Parry-Hill Wolfe Insurance is a shining example of the benefit of establishing a personal relationship with a local agent. They have gone out of their way to help us through some difficult situations. They have also been extremely quick to provide necessary paperwork at closing and refinance. Always a delight and a high service expectation met and exceeded.

Michael Cappy I helped a friend of mine search for a vehicle after hers was totaled out. The check they cut her was a dishonest low-ball. The comparable vehicles they used were over 3 hours away. They gave her 1800 for a 3k vehicle. She called about the offer and they agreed to up it a few hundred dollars ( which she was happy with). Once the check finally came it was the original low ball offer. After weeks of waiting and missing out on several vehicles. All her calls have been ignored. Shame on Robert Amey or Anthony Day for taking advantage of a young woman!!! One of them offered her more and one of them sent the lower. the worst part about it was getting the title to them so they can sell the totaled car at auction. Horrible experience and she was forced to buy a car that doesnt even come close to what she had. The one screenshot below is the upped offer they never sent.

Charles Mitchell Deana and Chris are the quintessential professionals. They work well with their clients and work tirelessly to make sure they receive all that they are entitled to receive. If you are looking for a wonderful AFLAC agent, see Deana. You will not regret it.

Areli Alavez I’m happy with my decision to switch to this agency. They were responsive, patient and helped me secure great coverage at an affordable rate. I can’t recommend them enough

X I was talking to Alex simi and he helped me so much he was walking me through the entire process of what I should do he explained the ins and outs of my situation talked me through various outcomes and so much more this man definitely made my entire night better I just got off a 12 hour shift when I was talking to him I was very aggressive at first but he talked to me calmed me down and I even apologized because of how honest and respectful he was to me and he understood my situation and even went as far as to tell me about a similar situation he was in every company could use a man like him on the team this was the best service I’ve ever received from anyone in my life 10/10 would recommend him if you ever have an issue with something I would definitely request Alex first

Frank Petrilli Received a call from State Farm to verify my correct address for their files as I have two different ones. During the conversation, Aiya inquired if I would be interested in saving money on both my homeowners and auto policies. Before I knew it, I saved a boatload of money by switching to State Farm and I love dealing with my agent Aiya who is extremely knowledgeable and professional. I am so pleased with having switched over!

Phillip Walter Johnson Great website.