Douglas Graham - State Farm Insurance Agent - Elmont (NY)

Judy Blunk Truck notification of ‘tire pressure’. Pulled into Stewart’s in Troy Road in East Greenbush for ‘air’ and in the process discovered an Allen wrench in the tire. Removed and the air release immediately resulted in a flat tire. Within 30 minutes the AAA repair truck arrived and rel placed the flat with the spare. The service tech - Todd - could not have been nicer! We’ve had a AAA membership for years and wouldn’t be without it!! ❤️AAA!!!

Melissa Parmentier Lynne was absolutely fabulous at helping me find more affordable insurance. She walked me through the different options and ways I can save even more money!

Diane J. Sansone Stan Steele Agency is very Professional Staff are respectful & pleasant to Clients. Very helpful to select the right insurance & very informative. I have sent my family & friends to the Agency.

Christine Darrell Lisa is the absolute best!! She reached out to me because of an insurance company I had seemed a little high so she looked to see if she could save me money and she did!! Called me outta the blue to let me know and has been wonderful the whole way!!! Thank you soo much Lisa!!

Gerald Sturgill Lena was super helpful, friendly, and very knowledgeable. I had concerns and questions about starting a new policy for my vehicle. She was able to listen to my concerns and address all of my needs. She is an all-star and so wonderful at her job. I had switched from Progressive after they started providing me with worse service, and I was reluctant to switch, but she made the process so easy, and I was pleased with everything.

Jatinder Singh I have been this company’s client for4 last years. When I got to an accident and needed to file a claim, they helped me to go through it and I cannot even describe how grateful I was talk to Raj for her guidance and advice. All clerks at this office are very kind, always help with paper work Highly recommend for TLC insurance!

Andrene Samuels Scott has been delightful to work with! One phone call and within an hour he had answers regarding my coverage. He also followed up to ensure I submitted all documents and followed up with my new insurance company in my behalf.

Darcey Poppey Kelly is truly a good human! Thank you for all of your efforts and guidance!

Gabrielle An agent signed us up with this horrible company we never liked them but dealt with it. Over the weekend we received a letter from sterling stating they will not be renewing our policy because 1) we have too many dogs and the guy taking the pictures of our house was terrified of my black and tan coonhound, my hound was in a fenced in area of our yard. The guy also deemed my dog aggressive because my dog was barking at him. My dog was barking at a stranger on our property my hound was doing his job. Next the roof had some moss on it because the sun never hits that side of the house and the guy was here before spring cleanup. The moss is gone and lastly possible woodstove yes there was a woodstove but we removed it years ago however the chimney for it is still here however its capped inside the house. We had sterling for over a decade and zero claims but they still dropped us. Good riddance to a garbage insurance company. Look no Woodstove just a capped off chimney I love the generic response. NO, I will not to be touch just so I can be annoyed all over again that ship has sailed. We already had another company come out to get pictures and even better the kind lady isnt afraid of dogs. She walked right up to the fence and pet all of my dogs they licked her hands. Here is a final edit: I did call back to see if this could be resolved and spoke with Elaine apparently if you admit you dont like the agent Sterling puts you with they drop you for that reason. Its kind of like being in middle school only worse because were adults. Im thrilled that we are now insured with one one of the top 10 homeowners insurance companies in the United States. I found this company on my own no agent needed